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Smaply VS CEMantica

Compare Smaply VS CEMantica and see what are their differences

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Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

CEMantica logo CEMantica

CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • CEMantica Landing page
    Landing page //
    2023-06-20

Smaply

Website
smaply.com
Pricing URL
Official Smaply Pricing
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com
Edit details

CEMantica

Website
cemantica.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Smaply videos

+ Add

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

CEMantica videos

No CEMantica videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Smaply and CEMantica)

Smaply

CEMantica

Customer Journey
66 66%
Customer Journey
34% 34
Marketing Platform
61 61%
Marketing Platform
39% 39
Personas
62 62%
Personas
38% 38
Customer Experience
66 66%
Customer Experience
34% 34

User comments

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What are some alternatives?

When comparing Smaply and CEMantica, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

JourneyLabs - JourneyLabs is a platform that helps organizations in healthcare and allows users to deploy automated digital engagement systems.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

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