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JitBit Helpdesk VS Nimble

Compare JitBit Helpdesk VS Nimble and see what are their differences

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JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Nimble logo Nimble

Nimble is the only solution to offer small businesses the best features of high-end CRM systems combined with the power of social media.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Nimble Landing page
    Landing page //
    2023-04-14

  www.nimble.comSoftware by Nimble

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Nimble videos

+ Add

Nimble CRM Demo

More videos:

  • Review - Nimble Review - with Tom Vasel
  • Review - LewReview Ep 4: Nimble's Dumb Massive Loans

Category Popularity

0-100% (relative to JitBit Helpdesk and Nimble)

JitBit Helpdesk

Nimble

Customer Support
100 100%
Customer Support
0% 0
CRM
0 0%
CRM
100% 100
Help Desk
100 100%
Help Desk
0% 0
Sales
0 0%
Sales
100% 100

User comments

Share your experience with using JitBit Helpdesk and Nimble. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Nimble

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Nimble Reviews

Top 21 Salesforce’s Competitors and Alternatives
Nimble CRM is designed with the needs of SMBs in mind. Businesses can also use Nimble Prospector to manage contacts via email, social platforms, websites, and apps. Nimble has been named “Market Leading CRM for CX and Ease of Use” for nine consecutive years.
Source: bstrategyhub.com
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Nimble is a popular CRM tool that helps you (a company) build a better relationship with a customer. By providing you with customer engagement, sales insights, and data organization, you have everything you need to make necessary changes.
Source: www.3dsellers.com
7 Salesforce Alternatives You Need To Check Out Now
It’s a bummer that Nimble, a platform winning at the integration game so far, has no integration with Outlook. However, Nimble provides a feature where you can export an Outlook CSV File and then import the same on your Nimble’s Outlook Importer.
Source: sprout24.com
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Well I think Nimble is one of the best alternatives, but only for SMB type of companies. When talking about large enterprises, I think no one comes close to Salesforce. But the biggest issue with CRM (similarly to ecommerce platforms) is not the platform itself, but the extensions and integrations that you apply to it. At the end of the day you can have Nimble working better...
Source: blog.capterra.com

What are some alternatives?

When comparing JitBit Helpdesk and Nimble, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho CRM - Omnichannel CRM for Businesses of all sizes

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

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