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JitBit Helpdesk VS Macro Express

Compare JitBit Helpdesk VS Macro Express and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
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  2. » Videos
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JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Macro Express logo Macro Express

Macro Express® is the premier Windows automation macro utility.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Macro Express Landing page
    Landing page //
    2023-05-12

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Macro Express videos

+ Add

Macro Express Review & Tutorial (2018)

More videos:

  • Tutorial - Macro Express Pro Tutorial (1 of 5) - Program
  • Review - Recording a macro using Macro Express
  • Review - A 60 second overview of Macro Express
  • Review - Recording a macro with Macro Express

Category Popularity

0-100% (relative to JitBit Helpdesk and Macro Express)

JitBit Helpdesk

Macro Express

Customer Support
100 100%
Customer Support
0% 0
Automation
0 0%
Automation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Windows Tools
0 0%
Windows Tools
100% 100

User comments

Share your experience with using JitBit Helpdesk and Macro Express. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Macro Express

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Macro Express Reviews

15 Best AutoHotkey Alternatives 2022
Another great benefit of Macro Express is reducing errors and human mistakes by automating processes. Macro Express offers a broader range of functions and actions you can set.
Source: rigorousthemes.com
9 Best AutoHotkey Alternative Apps
Basically, Macro Express is a set of written instructions or simple mouse actions/ keystrokes.
Source: www.gadgetxplore.com
6 Autohotkey Alternatives
Another Windows utility to record, edit and playback both mouse and keyboard macros is Macro Express and it promises to provide tools and features that make you more productive. Like all the other options mentioned on this list, it lets you record keystrokes and mouse actions so you can cut down on the time spent on carrying out repetitive tasks by automating them.
Source: www.techshout.com

What are some alternatives?

When comparing JitBit Helpdesk and Macro Express, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AutoIt - Other Articles You May Like AutoIt Script Editor AutoIt Downloads AutoIt Scripting Language

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AutoHotkey - The ultimate automation scripting language for Windows.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Microsoft Power Automate - Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.

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