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Jitbit SaaS Helpdesk VS HelpDocs

Compare Jitbit SaaS Helpdesk VS HelpDocs and see what are their differences

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Jitbit SaaS Helpdesk logo Jitbit SaaS Helpdesk

SaaS ticketing system

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Jitbit SaaS Helpdesk Landing page
    Landing page //
    2023-02-09
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Category Popularity

0-100% (relative to Jitbit SaaS Helpdesk and HelpDocs)

Jitbit SaaS Helpdesk

HelpDocs

Customer Support
11 11%
Customer Support
89% 89
Help Desk
100 100%
Help Desk
0% 0
Customer Service
9 9%
Customer Service
91% 91
Self Service Support
0 0%
Self Service Support
100% 100

User comments

Share your experience with using Jitbit SaaS Helpdesk and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jitbit SaaS Helpdesk mentions (0)

We have not tracked any mentions of Jitbit SaaS Helpdesk yet. Tracking of Jitbit SaaS Helpdesk recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Jitbit SaaS Helpdesk and HelpDocs, you can also consider the following products

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Labidesk - LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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