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Jitbit SaaS Helpdesk VS Labidesk

Compare Jitbit SaaS Helpdesk VS Labidesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Jitbit SaaS Helpdesk logo Jitbit SaaS Helpdesk

SaaS ticketing system

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Jitbit SaaS Helpdesk Landing page
    Landing page //
    2023-02-09
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Jitbit SaaS Helpdesk

Website
jitbit.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Labidesk

Website
labidesk.com
Pricing URL
Official Labidesk Pricing
$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web
Edit details

Jitbit SaaS Helpdesk videos

No Jitbit SaaS Helpdesk videos yet. You could help us improve this page by suggesting one.

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Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Jitbit SaaS Helpdesk and Labidesk)

Jitbit SaaS Helpdesk

Labidesk

Customer Support
19 19%
Customer Support
81% 81
Help Desk
23 23%
Help Desk
77% 77
CRM
100 100%
CRM
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

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What are some alternatives?

When comparing Jitbit SaaS Helpdesk and Labidesk, you can also consider the following products

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Gist Platform - Live chat, bots & marketing automation -- free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Roby - Refreshingly simple helpdesk for Slack & Teams users

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