Software Alternatives & Reviews
Register | Login

JitBit Helpdesk VS Teamwork Desk

Compare JitBit Helpdesk VS Teamwork Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Teamwork Desk logo Teamwork Desk

Helpdesk Software Your Team Can Rely On
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Teamwork Desk Landing page
    Landing page //
    2023-05-11

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Teamwork Desk videos

+ Add

Teamwork Desk - Working With Tickets

More videos:

  • Review - Teamwork Desk Overview

Category Popularity

0-100% (relative to JitBit Helpdesk and Teamwork Desk)

JitBit Helpdesk

Teamwork Desk

Customer Support
42 42%
Customer Support
58% 58
Help Desk
39 39%
Help Desk
61% 61
Customer Service
72 72%
Customer Service
28% 28
Help Desk And Ticketing
19 19%
Help Desk And Ticketing
81% 81

User comments

Share your experience with using JitBit Helpdesk and Teamwork Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Teamwork Desk

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Teamwork Desk Reviews

We have no reviews of Teamwork Desk yet.
Be the first one to post

What are some alternatives?

When comparing JitBit Helpdesk and Teamwork Desk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

osTicket - osTicket is a widely-used open source support ticket system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Loading...