JitBit Helpdesk VS Slack
Compare JitBit Helpdesk VS Slack and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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JitBit Helpdesk
Zendesk
Freshdesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Slack
Trello
Telegram
Asana
Skype
Microsoft Teams
Basecamp
Zoom
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
JitBit Helpdesk SlackDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Slack is best platform to be used for professional purposes. It helps me keep my professional and personal life separate.
Slack helps business to get their teams in touch with each other. The interface is very user friendly and easy to use.
i have been using slack for my work and it is truly amazing. provides great effeciency and helps to manage a large number of team and stay connected throughout. reccomended for businesses with big teams
Based on our record, Slack seems to be more popular. It has been mentiond 208 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Head over to https://slack.com/ and click "Create a new workspace.". - Source: dev.to / 19 days ago
There are no hard and fast rules around this other than remembering to meet your users and contributors where they already are. If you know that they are more likely to hang out on Discord rather than Slack, then having your community channel on Discord is going to serve you well. Some people prefer to keep their communication about a piece of work as close together to the issue and work as possible. One place to... - Source: dev.to / about 1 month ago
Slack is a cloud-based communication platform that offers various features such as messaging, file sharing, and integration with third-party services, making it a versatile tool for collaboration. - Source: dev.to / about 2 months ago
Listening is a skill that we don't practice enough. If you want to think like a consultant, learning to listen is a critical skill. If a consultant solves problems and connects with others to accomplish things for the collective, it only makes sense that gathering the requirements of problems is a highly valuable skill. And while those requirements might be written, most of the variability and detail will come... - Source: dev.to / about 2 months ago
Slack.com — Free for unlimited users with some feature limitations. - Source: dev.to / 3 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.