Software Alternatives & Reviews

JitBit Helpdesk VS PhraseExpress

Compare JitBit Helpdesk VS PhraseExpress and see what are their differences

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

PhraseExpress logo PhraseExpress

PhraseExpress is one of the best and most fully featured text expansion apps available to Windows users.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • PhraseExpress Landing page
    Landing page //
    2023-03-22

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

PhraseExpress videos

WorkFlowy Webinar # 6 | Automate WorkFlowy Like Never Before With PhraseExpress

Category Popularity

0-100% (relative to JitBit Helpdesk and PhraseExpress)
Customer Support
100 100%
0% 0
Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Writing Tools
0 0%
100% 100

User comments

Share your experience with using JitBit Helpdesk and PhraseExpress. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and PhraseExpress

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

PhraseExpress Reviews

  1. Best text expander (for Windows and Mac)

    PhraseExpress has streamlined my workflow and productivity for more than a decade. Setting it up is a breeze, and it integrates seamlessly with all my applications. The autocomplete function is saving me countless keystrokes. Kudos to the developers for the intuitive design and robust performance. Strongly recommended. There also is an ios version but I am on Android. A linux version would make it perfect.

    🏁 Competitors: Autotext Software
    👍 Pros:    Easy to use|Document generator|Portable version available|Syncs across windows and mac|Secure (onpremise vs cloud)|Many built-in features
    👎 Cons:    No linux and no android version|Expensive (but well worth the investment)

Autohotkey Alternatives and Similar Free Software
If you are a writer of similar sentences and expressions every time, then PhraseExpress is the best thing you need. This has customizable keyboard shortcuts, and you can use frequently used text parts so that you don’t have to use it every time. This software can be used in Windows application, and you can set the programs automatically, launch programs, correct the...
What's a good alternative to Textexpander for Mac?
4Phrase ExpressView ProductIshanWritten 2yr agoI recommend you check out PhraseExpress. PhraseExpress is available on Windows, Mac, iOS & Android. PhraseExpress can also import Textexpander snippets.🙏 helpful 1CommentsShareMike SpringerCustomer Experience at a Fortune 500 Inc · Written 2yr agoWe use it for a long time on Windows. The Mac version is also working just fine....
6 Autohotkey Alternatives
Now here we have a contender in our list of programs like AutoHotkey for people who extensively make use of the text expanding feature of the software in question. PhraseExpress comes across as a perfect solution for those who are required to type a lot and is said to be better than most AutoCorrect programs that come with official packages.

What are some alternatives?

When comparing JitBit Helpdesk and PhraseExpress, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TextExpander - TextExpander: Communicate Smarter. Gather, Perfect, Share Your Knowledge. Recall your best words instantly, repeatedly.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AutoHotkey - The ultimate automation scripting language for Windows.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Beeftext - Beeftext is an open-source text substitution tool for Windows.