JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Mailchimp for LiveChat
Intercom
Live Chat by Sumo.com
Mailchimp Newsletters widget by LiveChat
Gist Platform
Live Chat by Landbot
Bothelp Chat Widget
GoSquared Live Chat
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
JitBit Helpdesk Mailchimp for LiveChatNo Mailchimp for LiveChat videos yet. You could help us improve this page by suggesting one.
Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Live Chat by Sumo.com - Instantly communicate with customers, prospects & visitors
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Mailchimp Newsletters widget by LiveChat - LiveChat newest integration with Mailchimp helps you get in touch with your website visitors by displaying an interactive greeting that allows them to sign up to your newsletter list.