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JitBit Helpdesk VS GoodGantt

Compare JitBit Helpdesk VS GoodGantt and see what are their differences

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JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

GoodGantt logo GoodGantt

The best Gantt chart for Trello®
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • GoodGantt Landing page
    Landing page //
    2021-10-08

Good Gantt is The Best Gantt Chart for Trello where you can: - see all the boards of your Trello account and the tasks for them. You can disable what you want also. - connect your favorite time trackers and track your employees' performance right on the gantt chart. - customize the necessary columns in which your cards will be added or moved.

JitBit Helpdesk videos

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Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

GoodGantt videos

No GoodGantt videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to JitBit Helpdesk and GoodGantt)

JitBit Helpdesk

GoodGantt

Customer Support
100 100%
Customer Support
0% 0
Task Management
0 0%
Task Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and GoodGantt

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

GoodGantt Reviews

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What are some alternatives?

When comparing JitBit Helpdesk and GoodGantt, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Elegantt for Trello - The most elegant way to manage your Trello projects

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gantt - Create beautiful Gantt charts

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

GANTTplanner - Turn your Google Calendar into a Gantt chart

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