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Jira Service Desk VS When I Work

Compare Jira Service Desk VS When I Work and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

When I Work logo When I Work

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • When I Work Landing page
    Landing page //
    2021-07-30

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

When I Work videos

+ Add

Digital Unboxing: When I Work

More videos:

  • Review - When I Work - Review and Edit Timesheets

Category Popularity

0-100% (relative to Jira Service Desk and When I Work)

Jira Service Desk

When I Work

Help Desk
100 100%
Help Desk
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Project Management
100 100%
Project Management
0% 0
Time Tracking
0 0%
Time Tracking
100% 100

User comments

Share your experience with using Jira Service Desk and When I Work. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and When I Work

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

When I Work Reviews

The 9 Best Paid and Free WhenIWork Alternatives
Whether you’ve grown tired of When I Work or are looking to change things up and see if there’s an app that’s better out there – then this article is for you. In just a moment, we will walk you through nine different software that we believe are fantastic alternatives to When I Work.
Source: everhour.com

Social recommendations and mentions

Based on our record, When I Work seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

When I Work mentions (6)

  • Employee calendars that all super admins have access to
    How are the users accessing these calendars if you don't create accounts for them? What you probably want is a work scheduling service like when I work: https://wheniwork.com. Source: over 1 year ago
  • Volunteer schedule with varying hours
    You could try something like this: https://wheniwork.com. Source: almost 2 years ago
  • Labour as a percentage of sales.
    I record all of our takings through a spreadsheet and from this I add our takings into wheniwork.com and get my labour as a percentage of sales. Source: over 2 years ago
  • Web-Based Time Keeping System Suggestions
    Look at wheniwork.com. We used them a few years ago and they had lots of features. Source: almost 3 years ago
  • Web/App-based Time Tracking Application for Lab use
    We are going to resume our work in few weeks and looking for efficient time tracking applications to keep track of the people working in the lab at any given time. In one lab I am using WhenIWork app and planning to us clockify in the second lab. Both of them are free and have some pros and cons. I was wondering if anybody has experience using any other software (free) in your lab. We are a team of 5-6 people and... Source: almost 3 years ago
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What are some alternatives?

When comparing Jira Service Desk and When I Work, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Deputy - Deputy is a software for employee scheduling, time and attendance and communication management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

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