Software Alternatives, Accelerators & Startups

Jira Service Desk VS Teamwork

Compare Jira Service Desk VS Teamwork and see what are their differences

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Teamwork logo Teamwork

The Project Management App for Professionals. The most powerful and simple way to collaborate with your team.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Teamwork Landing page
    Landing page //
    2023-07-24

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Teamwork videos

Teamwork Projects - Getting Started Guide

Category Popularity

0-100% (relative to Jira Service Desk and Teamwork)
Help Desk
100 100%
0% 0
Project Management
11 11%
89% 89
Task Management
0 0%
100% 100
Service Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Teamwork

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Teamwork Reviews

  1. Great experience in remote team project management

    Worked in a fully remote and geographically distributed team of 35 people with my previous employer. Managed about 50 marketing projects of different size simultaneously.

    I would recommend this app to any team that works mostly with marketing projects and needs different levels of client's and team members' access, it is also very convenient to store project info in threads and keep an eye on simultaneous processes and deadlines. Mobile app is cool.

    Before Teamwork I worked with eXo Platform, Trello, Basecamp, Worksection.

    🏁 Competitors: Trello
    👍 Pros:    Intuitive user interface|Multi user product|Tools integrations|Gantt charts|Access settings|Time check|Notifications|Mobile app
    👎 Cons:    Didn’t notice any.

12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Teamwork compared to ClickUp: Even though ClickUp has the project management fundamentals, Teamwork is far better for client work because of advanced time tracking, cost rates, billing, time budgets, and expense calculation.
Source: ayanza.com
Necessary Tools For Effective Work In a Remote Team
If you’re looking for a work and project management service that helps teams improve collaboration, visibility, and accountability — try Teamwork. It’s one of the most popular tools for remote work, although it’s also suitable for office-based work, as well as for owners who run the entire business themselves.
12 BEST Wrike Alternatives for Project Management in 2022
Teamwork is an easy-to-use project management system. This tool allows companies to maximize their project management processes. It allows you to manage projects, clients, freelancers, and your team in one place.
Source: www.guru99.com
18 Valuable Wrike Alternatives To Crush Project Management In 2022
Battling low team adoption? Teamwork has a user-friendly learning curve and the essential features (like reports and resource management), that Wrike doesn’t. Teamwork is the perfect balance of feature-rich and easy-to-use. Vital features are accessible on all plans, which have clear pricing and no hidden add-on costs.
Source: snacknation.com
50 Best Project Management Tools for 2019
Teamwork Projects is designed to work seamlessly with the tools to form smarter workflows. Â With a perky interface, easy-to-use toolset, users can create a project, and generate tasks and milestones. Teamwork Projects is available on iOS, Android, Google Chrome, and the Web.

Social recommendations and mentions

Based on our record, Teamwork seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Teamwork mentions (7)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Teamwork.com — Project management & Team Chat. Free for five users and two projects. Premium plans are available. - Source: dev.to / 4 months ago
  • Is cross-platform the future of mobile development
    AirBnb wrote an article about why they moved away from RN, udacity wrote a post saying that it was the same for them, Netflix said they tested it early on but couldn't preform so they went native, teamwork.com re-wrote everything in native, notion started cross platform and is now going native, facebooks own messenger team refused to use RN for their re-write as they couldn't get the performance. Source: over 1 year ago
  • PM / Project Tracker for small teams with project template option
    I have spent (wasted...) way to many hours on finding a good solution for my team. The problem is I really love teamwork.com, it has the ability to sort "My tasks", and other views which are awesome. Most of our projects follow the same "path", so we need to make a documentation, send a quotation, write tasks for developers etc. that's why I would need a project template option, so I only have to write this one... Source: over 1 year ago
  • Suggestions for CRM apps with offline access
    Most products, including teamwork.com as far as I can see, have gone all SaaS, because subscription models are lucrative, whereas I'm looking for something that's available offline and backed up locally. Source: over 1 year ago
  • Project management tool?
    Not 100% clear on the sequential or unique job IDs. But we recently switched to Teamwork and it's been pretty great. It looks like my projects, jobs and tasks all have unique IDs in the URL. It has a nice Gantt chart, subtasks on jobs, handles timesheets, invoices and overall pretty damn flexible. Source: about 2 years ago
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What are some alternatives?

When comparing Jira Service Desk and Teamwork, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Basecamp - A simple and elegant project management system.