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Jira Service Desk VS AngularJS

Compare Jira Service Desk VS AngularJS and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

AngularJS logo AngularJS

AngularJS lets you extend HTML vocabulary for your application. The resulting environment is extraordinarily expressive, readable, and quick to develop.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • AngularJS Landing page
    Landing page //
    2022-04-15

Jira Service Desk features and specs

  • User-Friendly Interface
    Jira Service Desk offers an intuitive and easy-to-navigate interface that makes it simple for users to manage and respond to service requests efficiently.
  • Integration Capabilities
    Seamlessly integrates with other Atlassian products like Jira Software and Confluence, as well as various third-party applications, enhancing its functionality and versatility.
  • Customizability
    Highly customizable workflows, forms, and fields allow organizations to tailor the service desk to their specific needs and processes.
  • Automation
    Advanced automation features help streamline repetitive tasks, optimizing the efficiency of service desk operations.
  • Scalability
    Suitable for organizations of all sizes, from small teams to large enterprises, making it flexible to scale as the organization grows.
  • ITIL Compatibility
    Adheres to ITIL best practices, offering modules for incident, problem, change, and service request management to support comprehensive IT service management.

Possible disadvantages of Jira Service Desk

  • Pricing
    Can be costly, especially for smaller organizations or those on a tight budget, due to its subscription-based pricing model.
  • Learning Curve
    Despite a user-friendly interface, the extensive feature set can be overwhelming for new users, requiring time and training to fully leverage its capabilities.
  • Performance Issues
    Users have reported occasional performance issues, particularly with large datasets or complex workflows, which can impact productivity.
  • Customization Complexity
    While highly customizable, advanced customizations may require technical expertise, potentially necessitating additional resources or developer support.
  • Limited Reporting
    Built-in reporting features may not meet the needs of all users, necessitating the use of additional tools or plugins for more advanced analytics.
  • Integration Complexity
    While integration capabilities are extensive, setting up and managing integrations, particularly with non-Atlassian tools, can be complex and time-consuming.

AngularJS features and specs

  • Two-way data binding
    AngularJS's two-way data binding feature synchronizes data between the model and the view components, reducing the amount of boilerplate code required for data manipulation and improving ease of use.
  • Dependency Injection
    The built-in dependency injection mechanism in AngularJS facilitates better organization and management of services, making the code more modular, testable, and reusable.
  • Modular Development
    AngularJS allows developers to break down applications into modules. This modular approach helps in better code organization, easier maintenance, and parallel development.
  • Community and Ecosystem
    Backed by Google, AngularJS has a large and active community. This extensive support system provides a wealth of resources, plugins, and third-party tools that can facilitate the development process.
  • Directives
    Directives in AngularJS allow developers to extend HTML with new attributes and elements, enabling the creation of custom and reusable components with ease.
  • MVVM Architecture
    The Model-View-ViewModel (MVVM) architecture promotes the separation of concerns, allowing developers to work on different parts of the application without interfering with each other.

Possible disadvantages of AngularJS

  • Performance Issues
    AngularJS's two-way data binding can induce performance issues in large applications due to the constant checking and updating of the binding, which can impact the overall application speed.
  • Steep Learning Curve
    The complexity of AngularJS, with its various concepts such as directives, dependency injection, and MVVM architecture, can present a steep learning curve for new developers.
  • Migration Challenges
    Migrating from AngularJS to newer versions like Angular (2+), which are fundamentally different, poses significant challenges and often requires a complete codebase rewrite.
  • Verbose Code
    AngularJS's syntax can sometimes lead to verbose and complicated code, which can be difficult to read and maintain, especially for large-scale applications.
  • Limited Mobile Support
    Despite its strengths, AngularJS does not offer the same level of performance optimization for mobile applications, making it less ideal for mobile-first development compared to some other frameworks.
  • Legacy Framework
    AngularJS is considered a legacy framework with a focus shifted towards Angular (2+). As a result, it receives fewer updates and less community attention compared to newer frameworks.

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

AngularJS videos

+ Add

What Is AngularJS

More videos:

  • Review - AngularJS Fundamentals In 60-ish Minutes

Category Popularity

0-100% (relative to Jira Service Desk and AngularJS)

Jira Service Desk

AngularJS

Help Desk
100 100%
Help Desk
0% 0
Javascript UI Libraries
0 0%
Javascript UI Libraries
100% 100
Customer Support
100 100%
Customer Support
0% 0
JavaScript Framework
0 0%
JavaScript Framework
100% 100

User comments

Share your experience with using Jira Service Desk and AngularJS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and AngularJS

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

AngularJS Reviews

Top JavaScript Frameworks in 2025
AngularJS is an open-source framework used for developing web applications. Google developed it and made it open-source in 2010. It is one of the top choices of developers when it comes to building web applications using JavaScript. Hire web developers from SolGuruz and allow us to help you build white-label solutions.
Source: solguruz.com
20 Next.js Alternatives Worth Considering
Yes, Angular Universal provides server-side rendering capabilities for Angular applications. This tool allows Angular apps to benefit from SSR, improving performance and SEO by rendering pages on the server before sending them to the client.
Source: tms-outsource.com
The 20 Best Laravel Alternatives for Web Development
NestJS is a Node.js framework that’s inspired by Angular, and guess what? It’s written in TypeScript. Building with Typescript is like you’re navigating with the stars. It’s all about sturdy architecture, a server-side framework that enjoys the scripting superness while piling on extra sturdiness.
Source: tms-outsource.com
Top 9 best Frameworks for web development
The best frameworks for web development include React, Angular, Vue.js, Django, Spring, Laravel, Ruby on Rails, Flask and Express.js. Each of these frameworks has its own advantages and distinctive features, so it is important to choose the framework that best suits the needs of your project.
Source: www.kiwop.com
9 Best JavaScript Frameworks to Use in 2023
Angular.js is a powerful JavaScript-based web development framework. It has been designed to make web development more efficient and easy to use. Angular.js is based on the Model-View-Controller (MVC) architecture, which makes it easy to develop dynamic web applications. It also provides many features that make web development more efficient, such as data binding, dependency...
Source: ninetailed.io

Social recommendations and mentions

Based on our record, AngularJS seems to be more popular. It has been mentiond 50 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

AngularJS mentions (50)

  • Between Diapers and Development – How My Blog Came to Life with Eleventy
    To maximize learning, I could choose something new. Normally, I consider that a valid reason. But given my limited time, that wasn't a priority for me. Another criterion could be long-term viability: Is there a large core team and an active community? Well, who still remembers AngularJS? From Google? And didn’t Facebook/Meta start Jest? I wouldn’t rely too much on that. - Source: dev.to / about 2 months ago
  • 11 Quick and Easy Tips for Optimizing AngularJS Performance
    AngularJS is an open-source JavaScript framework that developers use to build frontend applications. It comes with modular support, an extensive community, and all the tools that help develop and manage dynamic frontend web apps. - Source: dev.to / 5 months ago
  • Angular Tutorial: Host Element Binding
    Ok, what we'll use now is something that existed back in the day, after we switched from AngularJS to Angular 2 or modern Angular. We'll use the old/new host property on the component decorator. - Source: dev.to / 11 months ago
  • ⏰ It’s time to talk about Import Map, Micro Frontend, and Nx Monorepo
    Just to give you more context, I led the migration of several AngularJS applications to the newer Angular Framework. My client finally decided to make that move following the AngularJS deprecation announcement (stay up to date please 🙏)️. - Source: dev.to / about 1 year ago
  • JS Toolbox 2024: Essential Picks for Modern Developers Series Overview
    The next post in the series provides a thorough comparison of popular frameworks like React, Vue, Angular, and Svelte, focusing on their unique features and suitability for different project types. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Jira Service Desk and AngularJS, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Vue.js - Reactive Components for Modern Web Interfaces

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

React - A JavaScript library for building user interfaces

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ember.js - A JavaScript framework for creating ambitious web apps

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