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Jatana VS Netomi

Compare Jatana VS Netomi and see what are their differences

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Jatana logo Jatana

Jatana is a customer Support Automation Platform which helps support teams deliver better service to thousands of customers worldwide thanks to a clever mix of Artificial Intelligence and workflow automation.

Netomi logo Netomi

Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.
  • Jatana Landing page
    Landing page //
    2023-09-19
  • Netomi Landing page
    Landing page //
    2023-06-21

Netomi will allow your customer service team to have the ability to delight your customers with automatic resolution. Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.

Our enterprise-grade platform is industrial-scale without industrial weight. We make it as easy as possible to configure, manage and train the AI, and launch within seconds. A company does not need technical staff to use the platform – it can be used and run by customer support agents and their managers. We work beautifully in the channels where your customers are today, so you can support everyone, everywhere, anytime.

We resolve issues for your customers with precision and speed. We integrate with enterprise-grade back-end systems including Order Management Systems, CRM platforms, Inventory Management systems and more to provide real-time real value to your customers. Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.

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Netomi videos

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Saving Customers & Agents Time with AI: Puneet Mehta at Netomi

Category Popularity

0-100% (relative to Jatana and Netomi)

Jatana

Netomi

Customer Support
33 33%
Customer Support
67% 67
AI
100 100%
AI
0% 0
Tool
0 0%
Tool
100% 100
Customer Messaging
100 100%
Customer Messaging
0% 0

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What are some alternatives?

When comparing Jatana and Netomi, you can also consider the following products

Modria - Businesses and individuals the world over resolve their issues quickly and effectively with Modria the online dispute resolution solution, a Fairness Engine for the Internet.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

DigitalGenius - DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies.

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Ayehu Eyeshare - Ayehu eyeShare is an IT toolbox that automate IT processes, using a visual workflow and pre-built activities it can automate tasks across systems Linux, Windows, Active Directory, File systems, Database, Storage, Network, Web and many more.

Solvvy - Highly intelligent customer support self-service solution via AI/ML/NLP science

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