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Netomi VS Modria

Compare Netomi VS Modria and see what are their differences

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Contents:
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  2. » Videos
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  4. » Alternatives

Netomi logo Netomi

Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Modria logo Modria

Businesses and individuals the world over resolve their issues quickly and effectively with Modria the online dispute resolution solution, a Fairness Engine for the Internet.
  • Netomi Landing page
    Landing page //
    2023-06-21

Netomi will allow your customer service team to have the ability to delight your customers with automatic resolution. Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.

Our enterprise-grade platform is industrial-scale without industrial weight. We make it as easy as possible to configure, manage and train the AI, and launch within seconds. A company does not need technical staff to use the platform – it can be used and run by customer support agents and their managers. We work beautifully in the channels where your customers are today, so you can support everyone, everywhere, anytime.

We resolve issues for your customers with precision and speed. We integrate with enterprise-grade back-end systems including Order Management Systems, CRM platforms, Inventory Management systems and more to provide real-time real value to your customers. Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.

  • Modria Landing page
    Landing page //
    2023-10-16

Netomi videos

+ Add

Saving Customers & Agents Time with AI: Puneet Mehta at Netomi

Modria videos

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What is Modria?

Category Popularity

0-100% (relative to Netomi and Modria)

Netomi

Modria

Customer Support
66 66%
Customer Support
34% 34
Tool
100 100%
Tool
0% 0
Chatbots
0 0%
Chatbots
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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What are some alternatives?

When comparing Netomi and Modria, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

DigitalGenius - DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies.

Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

Ada Support - AI Chatbot Software that exceeds customer expectations. Automated customer chat platform built for humans. Easy to implement. Request a demo to learn more!

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Ayehu Eyeshare - Ayehu eyeShare is an IT toolbox that automate IT processes, using a visual workflow and pre-built activities it can automate tasks across systems Linux, Windows, Active Directory, File systems, Database, Storage, Network, Web and many more.

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