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Iterate VS UserEcho

Compare Iterate VS UserEcho and see what are their differences

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Iterate logo Iterate

Get the feedback you need to build better products

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
  • Iterate Landing page
    Landing page //
    2019-12-18

Get the feedback you need to build products and experiences your customers will love. Iterate’s user-friendly research tools help you target exactly the right people at the right time to make sure you’re getting the most relevant, valuable insights.

  • UserEcho Landing page
    Landing page //
    2021-10-22

Iterate videos

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UserEcho videos

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UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Category Popularity

0-100% (relative to Iterate and UserEcho)

Iterate

UserEcho

Customer Feedback
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Customer Feedback
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Help Desk
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Help Desk
100% 100
User Feedback
100 100%
User Feedback
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Customer Support
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Customer Support
100% 100

User comments

Share your experience with using Iterate and UserEcho. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Iterate and UserEcho

Iterate Reviews

  1. Quick way to Gather User Information

    I love working with Iterate because it eliminates the need for bulky 50 question user surveys, live in person focus groups (was lovely during covid when this couldn't happen at all), and sifting through Google Analytics data for 'trends' to answer questions.

    We use Iterate because we're constantly testing new features on our site, landing pages with media spend, and messaging tactics. Iterate provides a single script to drop into your source code and then you can create custom branded surveys that keep the user on your site. We've been able to increase conversion rates, launch new products/services and get event/registration hesitation feedback in days/weeks instead of trying to decipher was directional data tells us.

    🏁 Competitors: Survey Monkey, Qualtrics
    👍 Pros:    Easy to track data|Guest satisfaction survey|User friendly interface|Embeddable feedback widget
    👎 Cons:    Can't use survey buttons to create second step on website

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Social recommendations and mentions

UserEcho might be a bit more popular than Iterate. We know about 1 link to it since March 2021 and only 1 link to Iterate. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Iterate mentions (1)

  • User survey feedback api for flutter.
    For example, there is this product , but it does not support flutter. Source: about 3 years ago

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

What are some alternatives?

When comparing Iterate and UserEcho, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pastel - Sticky note-based feedback collection tool for live websites

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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