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Issuetrak VS AlertOps

Compare Issuetrak VS AlertOps and see what are their differences

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Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service

AlertOps logo AlertOps

Master the Unexpected
  • Issuetrak Landing page
    Landing page //
    2023-09-20
  • AlertOps Landing page
    Landing page //
    2023-04-12

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience.

AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand.

Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

To Learn more: https://alertops.com/

Issuetrak

Website
issuetrak.com
Pricing URL
Official Issuetrak Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

AlertOps

Website
alertops.com
Pricing URL
Official AlertOps Pricing
$ Details
freemium
Platforms
Web Windows Android iOS Google Chrome Firefox iPhone Safari Mac OSX
Release Date
2015 April
Edit details

Issuetrak features and specs

No features have been listed yet.

AlertOps features and specs

  • Flexible On-Call Schedules: Yes
  • Integrate With Tools: Yes
  • Live Call Routing: Yes
  • Role-Based Security: Yes
  • Alert Aggregation: Yes
  • Enterprise Team Management: Yes
  • Enterprise Platform: Yes
  • Automatic Escalations: Yes
  • Rich Alerting: 10
  • Mobile Incident Management: 10
  • Real-Time Collaboration: Yes
  • Enterprise Reporting: Yes
  • Workflows: Yes
  • Manual Alerting: Yes
  • Heartbeat Monitoring: Yes

Issuetrak videos

+ Add

Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

AlertOps videos

+ Add

Schedule a Demo

Category Popularity

0-100% (relative to Issuetrak and AlertOps)

Issuetrak

AlertOps

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Incident Management
0 0%
Incident Management
100% 100

User comments

Share your experience with using Issuetrak and AlertOps. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, AlertOps seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Issuetrak mentions (0)

We have not tracked any mentions of Issuetrak yet. Tracking of Issuetrak recommendations started around Mar 2021.

AlertOps mentions (7)

  • Anyone heard an update on IT-Nation?
    ITNation is on. Our team from AlertOps is already there for today's pre-event workshop with Vonahi Security and HumanizeIT. Drop in to learn more about the 3 companies and don't forget to visit us at booth #18.. we've got T-Shirts for everyone. Source: over 1 year ago
  • Out of hours response & escalation
    Please checkout AlertOps. It is a great alerting and incident management tool with a free trial and a free version. Source: over 1 year ago
  • Best paid service for cron jobs?
    Checkout AlertOps . The basic version is free. Source: almost 2 years ago
  • Suggestions for an app or website that can track hacks/data breaches on vendors or applications my company uses
    AlertOps is an incident management and alerting software that detects breaches and Alerts the right person at the right time and with the right information for swift response. Source: about 2 years ago
  • Outage Notifications as Calendar Invites
    You could use an alerting tool which allows you to customize your audience, message and medium such as AlertOps. Source: about 2 years ago
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What are some alternatives?

When comparing Issuetrak and AlertOps, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PagerDuty - Cloud based monitoring service

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

VictorOps - We make on-call suck less & help teams to solve problems faster.

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