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Issuetrak VS VictorOps

Compare Issuetrak VS VictorOps and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service

VictorOps logo VictorOps

We make on-call suck less & help teams to solve problems faster.
  • Issuetrak Landing page
    Landing page //
    2023-09-20
  • VictorOps Landing page
    Landing page //
    2022-07-18

Issuetrak videos

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Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

VictorOps videos

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VictorOps

More videos:

  • Review - VictorOps Suggested Responders and Machine Learning

Category Popularity

0-100% (relative to Issuetrak and VictorOps)

Issuetrak

VictorOps

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Incident Management
0 0%
Incident Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Issuetrak and VictorOps

Issuetrak Reviews

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VictorOps Reviews

Why VictorOps is the DevOps Alternative to PagerDuty
PagerDuty and VictorOps both support chat integrations (e.g., Slack and HipChat), yet only VictorOps offers bi-directional chat as well as native, in-app chat. Moreover, VictorOps uniquely integrates with GitHub and Jenkins to bring critical SDLC insights into the firefight.
Source: victorops.com

What are some alternatives?

When comparing Issuetrak and VictorOps, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

PagerDuty - Cloud based monitoring service

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

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