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ISSQUARED Fabulix Service Manager VS ManageEngine ServiceDesk Plus

Compare ISSQUARED Fabulix Service Manager VS ManageEngine ServiceDesk Plus and see what are their differences

Unimus
Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills. featured
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ISSQUARED Fabulix Service Manager logo ISSQUARED Fabulix Service Manager

Helps businesses create a new course, by making them a true service oriented organization.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • ISSQUARED Fabulix Service Manager Landing page
    Landing page //
    2023-04-11

Fabulix Service Manager is an ITIL compliant platform that provides best-in-class service management functionality. Its dynamic and easy-to-use portal allows you to handle multiple tasks at once, providing an effective self-service user experience. With Fabulix, you can organize your business activities, generate insightful reports, customize your dashboard and automate a variety of tasks.

  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

ISSQUARED Fabulix Service Manager features and specs

  • Incident Management: Yes
  • Request Management: Yes
  • Problem Management: Yes
  • Change Management: Yes
  • CMDB: Yes
  • Security Incidents Management: Yes
  • Self-service Portal: Yes
  • Release Management: Yes
  • knowledge Base: Yes
  • SLA Management: Yes
  • API and Integration: Yes
  • Dashboard and Reports: Yes

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

ISSQUARED Fabulix Service Manager videos

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ManageEngine ServiceDesk Plus videos

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ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to ISSQUARED Fabulix Service Manager and ManageEngine ServiceDesk Plus)

ISSQUARED Fabulix Service Manager

ManageEngine ServiceDesk Plus

ITSM
100 100%
ITSM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ISSQUARED Fabulix Service Manager and ManageEngine ServiceDesk Plus

ISSQUARED Fabulix Service Manager Reviews

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ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

What are some alternatives?

When comparing ISSQUARED Fabulix Service Manager and ManageEngine ServiceDesk Plus, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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