Interactive Customer Service Report 2020 Reviews

Frill Reviews

1. Denis Anisimov

   | CTO at Introwise | over 1 year ago
   Easy to embed and customize

   We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.

   I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.

   One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.

   🏁 Competitors: Nolt, Upvoty

   👍 Pros:    Inexpensive|Customizable|Fast|Great customer support|Well designed
2. Sam Hulick

   | CEO at ReelCrafter | about 2 years ago
   Best one!

   Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers

   🏁 Competitors: Canny

Interactive Customer Service Report 2020 mentions (0)

Frill mentions (2)

• How I’m handling Reddit saying it’s not allowed to use user’s own API keys

  What are your thoughts about setting up a frill? It'll make it super easy to see and have everything - all ideas and features with the proper organization, and users will be able to upvote features, see what's up, etc. Maybe put it on the sidebar too. Source: 12 months ago

• Introducing Midnight Alarm, a brand-new iOS app that redefines the way you wake up. Features alarm folders, Critical Alerts support, scheduled alarms, widgets, live activities, weather, calendar integration, and more!

  Right now, the only one that comes to mind is https://frill.co/. I reckon it might be free for what you need and how much you'd use it. But I'll keep noodling on other services that might fit the bill. Source: about 1 year ago