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Instabug VS FullStory

Compare Instabug VS FullStory and see what are their differences

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Instabug logo Instabug

The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.

FullStory logo FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful platform.
  • Instabug Landing page
    Landing page //
    2023-04-30
  • FullStory Landing page
    Landing page //
    2023-05-01

Instabug

Website
instabug.com
Pricing URL
Official Instabug Pricing
$ Details
Release Date
-
Edit details

FullStory

Website
fullstory.com
Pricing URL
Official FullStory Pricing
$ Details
-
Release Date
2014 January
Startup details
Country
United States
State
Georgia
City
Atlanta
Founder(s)
Bruce Johnson
Employees
250 - 499
Edit details

Instabug features and specs

  • Comprehensive Bug Reporting
    Instabug allows for detailed bug and feature reports with annotated screenshots, screen recordings, and the ability to add user steps, making it easier for developers to understand the issue.
  • Crash Reporting
    Provides detailed crash reports that include the stack trace, environment conditions, and user steps leading to the crash, helping in quick identification and resolution.
  • User Feedback
    The tool offers an in-app feedback feature, enabling users to report issues or share suggestions directly within the app, thereby enhancing user engagement and improving the app.
  • Real-time Alerts
    Instabug sends real-time notifications for bugs, crashes, and feedback, ensuring that developers can quickly respond to and address issues as they arise.
  • Third-party Integrations
    Seamlessly integrates with popular tools like JIRA, Slack, GitHub, and Trello, enabling better workflow management and communication.
  • Customizable Workflows
    Provides the ability to customize workflows and automate tasks, making it easier to ensure that issues are efficiently tracked and resolved.

Possible disadvantages of Instabug

  • Cost
    Instabug can be expensive for startups and smaller teams, especially if advanced features are required or the number of users increases.
  • Learning Curve
    Some users may find that there is a learning curve to fully utilize all the features and capabilities of Instabug, which may initially slow down productivity.
  • Performance Overhead
    Integrating Instabug into an app may introduce some performance overhead, potentially impacting the app’s speed and responsiveness depending on the complexity of the app and the extent of data being captured.
  • Integration Complexity
    Setting up and integrating Instabug with other third-party tools can sometimes be complex and may require dedicated time and resources.
  • Privacy Concerns
    Users might have concerns about the extent of data Instabug collects, such as user steps and environment information, potentially leading to privacy and compliance issues.

FullStory features and specs

  • Detailed User Insights
    FullStory provides a comprehensive view of user interactions, including heatmaps, session recordings, and user journey maps, which help in understanding user behavior and identifying areas for improvement.
  • Easy Integration
    FullStory can be easily integrated with various platforms and tools like Google Analytics, Slack, and Intercom, enhancing its utility and allowing seamless data flow across systems.
  • Robust Search and Segmentation
    The platform allows advanced search and segmentation capabilities, making it easier to find and analyze specific user groups or behaviors, which is essential for targeted optimizations.
  • Data Privacy and Security
    FullStory adheres to stringent data privacy and security standards, including GDPR compliance, offering peace of mind to businesses concerned about user data protection.
  • Collaboration Features
    It offers collaboration tools that enable teams to share insights, annotate session recordings, and work together on user experience improvements, enhancing teamwork and productivity.

Possible disadvantages of FullStory

  • Cost
    FullStory can be relatively expensive, especially for smaller businesses or startups with limited budgets, as the comprehensive feature set comes at a premium price.
  • Learning Curve
    Due to the depth of features and capabilities, new users may face a steep learning curve in understanding and utilizing the platform effectively.
  • Data Volume Limitations
    Depending on the subscription plan, there may be limitations on the amount of data and the number of sessions that can be recorded and stored, which might not be sufficient for high-traffic websites.
  • Browser Dependency
    FullStory heavily relies on JavaScript, which means that if users have JavaScript disabled, the tool may not function properly, leading to gaps in data collection.
  • Potential Performance Impact
    The tracking scripts used by FullStory can sometimes impact website performance and load times, which may affect the user experience if not optimized.

Analysis of Instabug

Overall verdict

  • Instabug is highly recommended for mobile app developers who need a robust solution for bug tracking and performance monitoring. Its ease of use and extensive feature set make it a popular choice among developers looking to streamline the debugging process and improve app reliability.

Why this product is good

  • Instabug is widely considered a good option because it provides comprehensive bug reporting and app performance monitoring features. It caters to mobile app developers by allowing them to diagnose issues, track feedback, and improve user engagement. The platform offers detailed insights, intuitive user interfaces, and integrates seamlessly with other collaboration tools, making it a valuable asset for developers seeking to enhance their app's quality and performance.

Recommended for

  • Mobile app developers
  • QA testers
  • Product managers
  • Development teams focused on improving app performance and user experience

Instabug videos

+ Add

In-App Feedback and Bug Reporting with Instabug | The Xamarin Show

FullStory videos

+ Add

Best UX Research Tool: FullStory

More videos:

  • Review - FULLSTORY: FIRST WEEK REVIEW

Category Popularity

0-100% (relative to Instabug and FullStory)

Instabug

FullStory

Error Tracking
100 100%
Error Tracking
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
Exception Monitoring
100 100%
Exception Monitoring
0% 0
Analytics
0 0%
Analytics
100% 100

User comments

Share your experience with using Instabug and FullStory. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Instabug and FullStory

Instabug Reviews

Instabug vs. Crashlytics
Don’t settle for less when it comes to your app’s quality. Make sure you are getting the right feedback at the right time. Instabug’s crash reporting and suite of other products are the best tools for the job. Get detailed information sent with your crash reports to easily diagnose and fix issues so your team can move fast and deliver a pleasant experience for your...
Source: instabug.com

FullStory Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
FullStory is a digital experience analytics solution and a fantastic Mixpanel alternative if you’re looking for extra features and support. The platform provides session capture and data to provide insights that’ll help you drive better business results.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
FullStory focuses on digital experience intelligence with a wide range of advanced tools for measuring digital product interaction. Made for UX teams operating at enterprise level, FullStory also provides extensive data analysis filters, including segmentation and funnel analytics.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
Hotjar’s differentiators, when compared to FullStory, are their feedback and survey features. However, FullStory has much broader quantitative analytics capabilities (including funnel analysis) and can be used to analyze mobile apps as well as websites.
Source: www.smartlook.com
10 Best Hotjar Alternatives & Competitors in 2023
Another Hotjar alternative is Fullstory which, as a Digital Experience Intelligence (DXI) service, promises to provide users with session recordings and heatmaps. And as a result, the tool is supposed to help you find glitches and increase the conversion rate.
Source: www.socialpros.co
Best 10 Session Replay Tools and Software
Are you looking for a platform that indexes your visitors’ interactions on your website? According to FullStory’s claims, its session replay tools include recordings that aim to identify your website bugs and provide customer support to individual users.
Source: www.socialpros.co

Social recommendations and mentions

Based on our record, FullStory should be more popular than Instabug. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Instabug mentions (3)

  • Top 10 tools for (not only) multilingual Android development
    Read more about the features and integration on the official webpage https://instabug.com/. - Source: dev.to / about 3 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Instabug — A comprehensive bug reporting and in-app feedback SDK for mobile apps. Free plan up to 1 app and 1 member. - Source: dev.to / almost 4 years ago
  • 10 COMMON MOBILE APP TESTING CHALLENGES FROM A TESTER’S PERSPECTIVE
    With more information provided in the releases provided by automated CI/CD and by utilizing mobile app performance suites like Instabug, which provide real-time insights on all aspects of a mobile app to empower mobile teams along with the feedback tools that significantly improves the testing process, the impact and root cause analyses are done in a much better-informed manner, reducing the time required to... - Source: dev.to / almost 4 years ago

FullStory mentions (5)

  • Any simple/conservative lists that just block ads, not trackers that might break mobile apps and web sites?
    Yeah I tried a few, also the defaults in NextDNS and AdGuard Home. They all cause issues, mostly related to what's considered tracking/analytics domains, e.g. segment.io, app-measurement.com, fullstory.com, crashlytics, etc. Source: almost 3 years ago
  • Domain not blocked and why it's on the list
    Hello, I was using an Android which tried to connect the domain fullstory.com. It has been blocked since this domain is listed in my hosts file thanks to Peter Lowe’s Ad and tracking server list. Source: almost 3 years ago
  • Monitoring your next.js app?
    Have not heard about Highlight but FullStory is really great tool. But, the pricing is too high to use it. You can also have a look at Browsee. Source: almost 3 years ago
  • Monitoring your next.js app?
    I've heard good things about highlight.io and fullstory.com but haven't tried them yet; do folks have any opinions? And any other tools that can help us understand where/why bugs happen? Source: almost 3 years ago
  • Rate my website!
    Get an idea of exactly what people are doing by signing up for fullstory.com, they give you like 10000 sessions free per month. Watch what users actually do. I find it pretty fascinating how dumb people are as you watch them blindly click around the screen. Source: over 3 years ago

What are some alternatives?

When comparing Instabug and FullStory, you can also consider the following products

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Bugsee - See video, network & logs leading up to bugs or crashes

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

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