Software Alternatives & Reviews

Instabug VS Birdeye

Compare Instabug VS Birdeye and see what are their differences

Instabug logo Instabug

The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Instabug Landing page
    Landing page //
    2023-04-30
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Instabug features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Instabug videos

In-App Feedback and Bug Reporting with Instabug | The Xamarin Show

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Instabug and Birdeye)
Error Tracking
100 100%
0% 0
Reputation Management
0 0%
100% 100
Exception Monitoring
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

Share your experience with using Instabug and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Instabug and Birdeye

Instabug Reviews

Instabug vs. Crashlytics
Don’t settle for less when it comes to your app’s quality. Make sure you are getting the right feedback at the right time. Instabug’s crash reporting and suite of other products are the best tools for the job. Get detailed information sent with your crash reports to easily diagnose and fix issues so your team can move fast and deliver a pleasant experience for your...
Source: instabug.com

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Instabug. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Instabug mentions (3)

  • Top 10 tools for (not only) multilingual Android development
    Read more about the features and integration on the official webpage https://instabug.com/. - Source: dev.to / about 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Instabug — A comprehensive bug reporting and in-app feedback SDK for mobile apps. Free plan up to 1 app and 1 member. - Source: dev.to / almost 3 years ago
  • 10 COMMON MOBILE APP TESTING CHALLENGES FROM A TESTER’S PERSPECTIVE
    With more information provided in the releases provided by automated CI/CD and by utilizing mobile app performance suites like Instabug, which provide real-time insights on all aspects of a mobile app to empower mobile teams along with the feedback tools that significantly improves the testing process, the impact and root cause analyses are done in a much better-informed manner, reducing the time required to... - Source: dev.to / almost 3 years ago

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Instabug and Birdeye, you can also consider the following products

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Bugsee - See video, network & logs leading up to bugs or crashes

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Buglife - Seriously awesome bug reporting for iOS apps

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.