Insightarc VS Narrandum
Compare Insightarc VS Narrandum and see what are their differences
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Insightarc
Pointillist
CEMantica
Touchpoint Dashboard
JourneyLabs
Optimove
Google Analytics
Smaply
Narrandum
Uxpressia
Smaply
Touchpoint Dashboard
Custellence
Mapovate
Leave Dates
Pointillist
Every marketer and product manager struggling with conversion rates, acquisition efficiency and retention. To find underlying reasons experts spend dozens of hours for manual research of customer interactions. And this job is time and data resource taking.
Insightarc is an automated way to discover and learn the real customer journey and points where customers experience the issues and leave the service. Works for ecommerce and SaaS services as well as for online-to-offline journeys.
Automate research routine, focus on decision making faster without - reviewing of session recordings for hours - reviewing of heatmaps with process decomposing - researching of statistical metrics - long tech reviews
WHY? Two non-obvious reasons why it is important to study customer journeys: 1. You will learn WHY clients leave your website or eCommerce 2. You discover underlying insights and implement product improvements.
WHAT TO FIND? Customer journey "from the customers' eyes" and issues experienced: - Hidden user traces - The average time between interactions - Repetitive actions and outliers, then customers meet the issue. - One-click actions followed by leaving the service - Bottlenecks and narrow places
WHY AUTOMATE? - E-commerce and SaaS platforms have become more complex and complicated - The volume of data on tech platforms is consistently growing - Save time for manual research of point of product growth and money for specific data infrastructure
Narrandum is a freemium service which enables anybody to make beautiful customer journeys and user personas, lightning fast. We use an innovative and fun approach based on good old-fashioned storytelling to help you really understand your customers’ needs, goals, hopes and fears.
Insightarc NarrandumNo features have been listed yet.
Narrandum isn't like the other tools in this field at all. It's definitely a little weird. But it's cool that they're trying something different.
Even though it's still in beta, I found it really fast and slick to use. There's lots of help available to explain the concepts, and I was able to make a simple customer journey in no time.
I'm looking forward to seeing how this service develops. There are still one or two rough edges, but already it's pretty useful. And free!
Based on our record, Narrandum seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Narrandum - Customer journey mapping tool built using Vue.js, Vuetify, and Feathersjs. - Source: dev.to / almost 3 years ago
Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.
Uxpressia - Create customer journey maps, personas & impact maps online
CEMantica - CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.
Smaply - Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.
JourneyLabs - JourneyLabs is a platform that helps organizations in healthcare and allows users to deploy automated digital engagement systems.