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Infobip VS Genesys

Compare Infobip VS Genesys and see what are their differences

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Infobip logo Infobip

A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Infobip Landing page
    Landing page //
    2023-09-14
  • Genesys Landing page
    Landing page //
    2023-09-13

Infobip videos

+ Add

Infobip People Overview: Unified Customer Data for a Full 360° View

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Infobip and Genesys)

Infobip

Genesys

Communication
67 67%
Communication
33% 33
Messaging
100 100%
Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
SMS Marketing
100 100%
SMS Marketing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Infobip and Genesys

Infobip Reviews

15 Best Twilio Alternatives 2022
Twilio is great at allowing you to create your communication channels from scratch to match your needs. Still, if you are looking for a platform/system that has everything set in place and can provide you with a solid solution from the moment you become a customer, Infobip is a great solution.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
For that reason, for the current Infobip pricing plans, get in touch with the official Infobip support.
Source: www.techolac.com

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Infobip and Genesys, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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