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Genesys VS Nexmo

Compare Genesys VS Nexmo and see what are their differences

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Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Nexmo logo Nexmo

Nexmo is a simple two way SMS API with global reach and wholesale rates
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Nexmo Landing page
    Landing page //
    2023-10-05

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Nexmo videos

+ Add

Nexmo vs Tatango | Who's Better for SMS Marketing?

More videos:

  • Review - SendGrid, PostmarkApp and Nexmo

Category Popularity

0-100% (relative to Genesys and Nexmo)

Genesys

Nexmo

Communication
26 26%
Communication
74% 74
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Messaging
0 0%
Messaging
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Nexmo

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Nexmo Reviews

Textverified Alternatives – Nonvoipusapp.com & 6 more
Nexmo, now part of the Vonage brand, is another reputable choice for SMS and phone verification services. It offers APIs that allow businesses to verify users’ phone numbers and send time-sensitive notifications securely. Nexmo’s reliable infrastructure and global coverage make it a viable alternative for businesses looking to implement verification solutions.
Source: nonvoipusapp.com

What are some alternatives?

When comparing Genesys and Nexmo, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Twilio - Brings voice and messaging to your web and mobile applications.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Plivo - Plivo simplifies your customer engagement.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

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