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iMonitor 365 VS PlayVox

Compare iMonitor 365 VS PlayVox and see what are their differences

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Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work. featured
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iMonitor 365 logo iMonitor 365

iMonitor 365 is a cloud-based remote employee monitoring solution for Windows and Mac.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • iMonitor 365 Landing page
    Landing page //
    2019-03-29
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

iMonitor 365 videos

+ Add

iMonitor 365 Demo Video

More videos:

  • Demo - iMonitor 365 Demo

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to iMonitor 365 and PlayVox)

iMonitor 365

PlayVox

Time Tracking
100 100%
Time Tracking
0% 0
Communication
0 0%
Communication
100% 100
Work Management
23 23%
Work Management
77% 77
Employee Monitoring
100 100%
Employee Monitoring
0% 0

User comments

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What are some alternatives?

When comparing iMonitor 365 and PlayVox, you can also consider the following products

Teramind - Teramind provides a user-centric security approach for monitoring.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Employee Trail - Manage how work is done in your organization with Real-Time Employee Monitoring Software. A Monitoring Software to filter the Productivity of Employee.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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