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ICTBroadcast VS SolarWinds Service Desk

Compare ICTBroadcast VS SolarWinds Service Desk and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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ICTBroadcast logo ICTBroadcast

ICTBroadcast is multi tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • ICTBroadcast Landing page
    Landing page //
    2023-03-14
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

ICTBroadcast videos

+ Add

ICTBroadcast, the best autodialer and predictive dialler software with IVR, SMS & Fax broadcasting

More videos:

  • Tutorial - How to create new gateway in ICTBroadcast
  • Review - ICTBroadcast, Agents and Extensions for Call centere functionality

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to ICTBroadcast and SolarWinds Service Desk)

ICTBroadcast

SolarWinds Service Desk

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using ICTBroadcast and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ICTBroadcast and SolarWinds Service Desk

ICTBroadcast Reviews

Best Call Center Software: The Complete List (2020 Update)
ICTBroadcast is an all-in-one unified platform for communication allowing the broadcasting of SMS, fax, email and voice. It can blast thousands of simultaneous calls and it also offers smart auto dialer capabilities.
Source: biz30.timedoctor.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing ICTBroadcast and SolarWinds Service Desk, you can also consider the following products

mFax - mFax is a cloud-based fax solution for sending and receiving faxes from any device.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

XM Fax - XM Fax is a file exchange solution that provides companies and users with secure transmission of their highly sensitive documents, including contracts, financial statements, transcripts, legal notices, etc.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ictfax - ICTFAX is web based and open source Fax software, It is multi users and suitable to offer online Fax services, including Email to Fax, Fax to Email and Web to Fax. ICTFAX application support FoIP, T38 and G.711 pass through faxing also PSTN fax.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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