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ICTBroadcast VS Freshservice

Compare ICTBroadcast VS Freshservice and see what are their differences

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ICTBroadcast logo ICTBroadcast

ICTBroadcast is multi tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • ICTBroadcast Landing page
    Landing page //
    2023-03-14
  • Freshservice Homepage
    Homepage //
    2024-05-06

ICTBroadcast videos

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ICTBroadcast, the best autodialer and predictive dialler software with IVR, SMS & Fax broadcasting

More videos:

  • Tutorial - How to create new gateway in ICTBroadcast
  • Review - ICTBroadcast, Agents and Extensions for Call centere functionality

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to ICTBroadcast and Freshservice)

ICTBroadcast

Freshservice

Communication
100 100%
Communication
0% 0
Project Management
0 0%
Project Management
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using ICTBroadcast and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ICTBroadcast and Freshservice

ICTBroadcast Reviews

Best Call Center Software: The Complete List (2020 Update)
ICTBroadcast is an all-in-one unified platform for communication allowing the broadcasting of SMS, fax, email and voice. It can blast thousands of simultaneous calls and it also offers smart auto dialer capabilities.
Source: biz30.timedoctor.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ICTBroadcast mentions (0)

We have not tracked any mentions of ICTBroadcast yet. Tracking of ICTBroadcast recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing ICTBroadcast and Freshservice, you can also consider the following products

Hellofax - Easy. Reliable. Online faxing. Send & receive faxes from anywhere.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

XM Fax - XM Fax is a file exchange solution that provides companies and users with secure transmission of their highly sensitive documents, including contracts, financial statements, transcripts, legal notices, etc.

Basecamp - A simple and elegant project management system.

mFax - mFax is a cloud-based fax solution for sending and receiving faxes from any device.

Redmine - Flexible project management web application

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