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Icinga VS Freshservice

Compare Icinga VS Freshservice and see what are their differences

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Icinga logo Icinga

Icinga is a fork of Nagios and is backward compatible.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Icinga Landing page
    Landing page //
    2023-10-23
  • Freshservice Landing page
    Landing page //
    2023-06-09

Icinga videos

+ Add

Bernd Erk - Why favour Icinga over Nagios

More videos:

  • Review - Using The Icinga Linux Monitoring Wizard

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Icinga and Freshservice)

Icinga

Freshservice

Monitoring Tools
37 37%
Monitoring Tools
63% 63
Project Management
0 0%
Project Management
100% 100
Log Management
100 100%
Log Management
0% 0
Performance Monitoring
100 100%
Performance Monitoring
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Icinga and Freshservice

Icinga Reviews

The Best Open Source Network Monitoring Tools in 2023
Description: Icinga is an open source network monitoring tool that measures network availability and performance. Through a web interface, your enterprise can observe hosts and applications across your entire network infrastructure. The tool is natively scalable and can easily be configured to work with every kind of device. There are also a handful of Icinga modules for...
Source: solutionsreview.com
10 Best Zabbix Alternatives
Icinga is a popular enterprise-grade open-source tool for IT infrastructure and application monitoring. It checks the availability of your network resources, notifies you of outages, and generates performance data for reporting. Icinga was originally created as a fork of the Nagios Core application in 2009. The goal is to improve upon the groundwork laid by Nagios, including...
Source: www.comparitech.com
10 Best Open Source Monitoring Software for IT Infrastructure
Icinga, which began as Nagios Fork in 2009, got freed from the constraints of a fork and crafted Icinga 2, which is faster, easier to configure, more comfortable to scale significantly better.
Source: geekflare.com
13 Best Nagios Alternatives for Networks, Servers, IT Systems Monitoring
Icinga2 started as a fork of Nagios and became an expansive network monitoring solution even for enterprise-grade needs.
Source: www.networkstraining.com
Best Open Source Network Monitoring Tools and Software (Linux/Windows)
The fact that you still have to use text-based configuration files coupled with the robustness of Icinga, means that there is also a steep learning curve for Icinga as with Nagios. On the plus side, Icinga has very detailed documentation to help you along the way.
Source: www.ittsystems.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Icinga should be more popular than Freshservice. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Icinga mentions (8)

  • What do you use to visualize your topology?
    Two manually updated svg maps on nagvis that integrate with our icinga checks, one for the transport system nodes and one for the routers. Source: 12 months ago
  • SSLPing permanently goes out of service
    Might be a bit of an overkill if you just want to check the certificates, but I'm using Icinga (formerly known as Nagios) to keep track of all of the systems - including webpage certificates. Source: about 2 years ago
  • What "legacy" software are you still forced to use in 2022 that you wish would die?
    Some of it can be migrated rather easily to Icinga https://icinga.com/. Icinga forked from Nagios many years ago, they rewrote the engine and have done a nice WebUI. It is able to support e.g. Business branches using "satellites" that act as proxy to the main server/ server cluster. I was one of the two guys doing the setup for a company with multiple branch offices/ factories and during the time I was there it... Source: over 2 years ago
  • Is there any program that can alert you of a stalled Plex Server?
    Personally I run https://icinga.com/ (to all my services, including Plex) and it polls every 5sec and after 5 fails in a row it sends me an email. Source: over 2 years ago
  • Linux is dead, long-live Docker monoculture
    Fast forward 12 years and I have Icinga2 collectors in each datacenter using check_by_ssh to run check_systemd, all front-ended by Thruk. The TIG stack is something on my list of things to look into at some point, but with Dynatrace available to do all the fancy application monitoring, there's no rush. Source: over 2 years ago
View more

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Icinga and Freshservice, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Nagios - Complete monitoring and alerting for servers, switches, applications, and services

Redmine - Flexible project management web application

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Basecamp - A simple and elegant project management system.

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