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Freshservice VS Nagios

Compare Freshservice VS Nagios and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Nagios logo Nagios

Complete monitoring and alerting for servers, switches, applications, and services
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Nagios Landing page
    Landing page //
    2023-10-21

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Nagios features and specs

  • Extensive Community Support
    Nagios has a large and active user community, which means you can easily find help and resources online. There are numerous plugins and add-ons developed by the community that can extend the functionality of Nagios.
  • Highly Customizable
    Nagios is highly customizable and flexible. It allows you to tailor monitoring to suit your specific needs, including creating custom plugins, modifying configuration files, and integrating with other tools.
  • Comprehensive Monitoring
    Nagios provides detailed monitoring of network services, host resources, and infrastructure systems. This includes the ability to monitor CPU load, disk usage, memory, and more.
  • Alerting and Notification
    Nagios has robust alerting and notification features that ensure you can stay informed of any issues or downtime. Alerts can be sent via email, SMS, or other communication channels.
  • Scalable
    Nagios is scalable and can grow with your organization. It supports a large number of hosts and services, making it suitable for both small and large enterprises.

Possible disadvantages of Nagios

  • Steep Learning Curve
    Nagios can be quite complex to set up and configure, especially for newcomers. The learning curve is steep, requiring time and effort to fully understand and utilize its capabilities.
  • Manual Configuration
    A significant amount of configuration is manual, particularly in the open-source version. This can be time-consuming and prone to human error, especially in larger environments.
  • Interface
    The user interface of Nagios is often considered outdated and less intuitive compared to other modern monitoring tools. The web interface can be difficult to navigate and is not as visually appealing.
  • Performance Issues
    Nagios can experience performance issues, particularly when monitoring a large number of hosts and services. It can become resource-intensive, requiring careful optimization and tuning.
  • Cost of Enterprise Version
    The enterprise version of Nagios, Nagios XI, comes with a significant cost. While it offers additional features, support, and a more user-friendly interface, it might not be affordable for all organizations.

Analysis of Nagios

Overall verdict

  • Nagios is generally considered a good tool, especially for users who require a highly customizable and adaptable monitoring solution. It is reliable and well-established in the IT industry.

Why this product is good

  • Nagios is considered a robust monitoring tool due to its flexibility, comprehensive network and application monitoring capabilities, and wide adoption in the industry. It allows system administrators to monitor critical infrastructure components, such as network protocols, applications, services, servers, and network infrastructure. Its active community and plugin ecosystem provide extensive customization options.

Recommended for

  • Organizations with complex IT environments needing comprehensive monitoring
  • System administrators who require flexibility and customization
  • Users who are comfortable with manual configurations and open-source solutions
  • Companies seeking a large community and a wealth of plugins for various use cases

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Nagios videos

+ Add

Stop using Nagios - Andy Sykes

More videos:

  • Review - Bernd Erk - Why favour Icinga over Nagios
  • Review - How Nagios XI Works

Category Popularity

0-100% (relative to Freshservice and Nagios)

Freshservice

Nagios

Project Management
100 100%
Project Management
0% 0
Monitoring Tools
32 32%
Monitoring Tools
68% 68
IT Management
100 100%
IT Management
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Nagios

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Nagios Reviews

11 Best Nagios Alternatives (Free & Open Source) in 2024
Nagios is an open source network monitoring solution. It helps organizations to identify and resolve IT infrastructure issues. However, Nagios could be difficult integrate into automatic provisioning processes. There are few other issues with Nagios as well. Here, is a curated list of top tools that can replace Nagios. This list consists of paid as well as open-source...
Source: www.guru99.com
The Best Nagios Alternatives for Server, Application and Network Monitoring
Nagios is a very strong system monitoring package but its ability to compete in both the free and paid system monitoring market is frequently challenged. The free tool is very comprehensive. However, the Nagios team has taken away the traffic analysis functions from this, moving them off into a separate paid tool, which puts Nagios Core at a disadvantage when compared to...
Source: www.websentra.com
The 10 Best Nagios Alternatives in 2024 (Paid and Open-source)
It’s also important to note that Nagios is completely open-source, which means that it’s free to use. However, “free to use” doesn’t mean that it won’t cost you anything. Often, the reason users look for alternatives to tools like Nagios is because of their open-source nature. Self-hosting a tool of this magnitude can be even more expensive than purchasing a SaaS subscription.
Source: betterstack.com
The Best Cacti Monitoring Alternatives
Nagios is free for small environments with seven or fewer nodes and hosts. Its paid version starts at $1995 for the license and is priced per user. There is also a variety of free training options for Nagios available online. Both of Nagios’ paid versions include a free trial.
Source: www.webservertalk.com
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Nagios Core is an open-source Linux/Unix systems monitoring and alerting tool that can be extended through custom plugins, providing flexible Linux server monitoring. It remotely executes different plugins (executables or scripts) on your Linux server using the NRPE (Nagios Remote Plugin Executor) add-on, which gives you comprehensive monitoring data, including OS metrics,...
Source: sematext.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Nagios mentions (0)

We have not tracked any mentions of Nagios yet. Tracking of Nagios recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshservice and Nagios, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Basecamp - A simple and elegant project management system.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Redmine - Flexible project management web application

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

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