Integrated Customer Engagement (ICE) has Chat, Email, Custom application, and Quality Assurance, all integrated, and aims to allow users a convenient switch over for different functionalities. ICE has been designed to offer different solutions built upon a common platform while still being independently operational. ICE aims to ensure greater Customer Engagement. Also, users can deliver customer service with integrated AI-enabled Chatbot to scale support, sales, and marketing goals through analytics, integrations, auto-distribution of chats, and email integration for an omnichannel customer experience.
Chatwee is a live chat app which targets online communities and virtual events. It has been proven to be useful for mental health support, team communication, live trading, church services, live video streaming, education, and more purposes related to communication among large numbers of participants. Chatwee allows its users to communicate via public, group, and private conversations. The app is easy to install and offers a set of powerful moderation tools along with extensive customization options.
Aside from the free version and a free trial, Chatwee is available with monthly, long-term, and pay per use plans (more details here: https://chatwee.com/pricing). If you'd like to request a custom-made enterprise solution, including up to 3,000 simultaneous users and features on demand, please contact us to discuss it individually - https://chatwee.com/contact.
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Based on our record, chatwee seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
One interesting thing I saw was a selfie wall for participants. On another note, lots of engagement can come via a chat room widget like ours, which has indeed been used during many virtual events. Source: about 2 years ago
We know our basic segments using our group chat web app but overall the people on the other end are so diverse that targetting them with any kind of promo is very tough. Source: over 2 years ago
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