Software Alternatives & Reviews

ICE Chat VS Zendesk Support Suite

Compare ICE Chat VS Zendesk Support Suite and see what are their differences

ICE Chat logo ICE Chat

Integrated Customer Engagement

Zendesk Support Suite logo Zendesk Support Suite

Zendesk Support Suite is a tool that solves and emerges multiple tasks in one place.
  • ICE Chat Landing page
    Landing page //
    2023-01-27

Integrated Customer Engagement (ICE) has Chat, Email, Custom application, and Quality Assurance, all integrated, and aims to allow users a convenient switch over for different functionalities. ICE has been designed to offer different solutions built upon a common platform while still being independently operational. ICE aims to ensure greater Customer Engagement. Also, users can deliver customer service with integrated AI-enabled Chatbot to scale support, sales, and marketing goals through analytics, integrations, auto-distribution of chats, and email integration for an omnichannel customer experience.

Not present

ICE Chat

$ Details
Free Trial $45.0 / Monthly (per user)
Platforms
iOS Android Windows Linux Mac OSX

ICE Chat features and specs

  • Canned Response: yes
  • Geo Targeting: Yes
  • Customizable Branding: Yes
  • Offline Form: Yes

Zendesk Support Suite features and specs

No features have been listed yet.

ICE Chat videos

ICE Demo

More videos:

Zendesk Support Suite videos

No Zendesk Support Suite videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ICE Chat and Zendesk Support Suite)
Customer Support
16 16%
84% 84
Help Desk
9 9%
91% 91
CRM
100 100%
0% 0
Customer Service
0 0%
100% 100

User comments

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What are some alternatives?

When comparing ICE Chat and Zendesk Support Suite, you can also consider the following products

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AtomChat - The best and the easiest way to add group chat, private chat, audio & video calling, screen-share, and whiteboard to your community, dating, or marketplace website.

TeamSupport - TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.