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ICE Chat VS AtomChat

Compare ICE Chat VS AtomChat and see what are their differences

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ICE Chat logo ICE Chat

Integrated Customer Engagement

AtomChat logo AtomChat

The best and the easiest way to add group chat, private chat, audio & video calling, screen-share, and whiteboard to your community, dating, or marketplace website.
  • ICE Chat Landing page
    Landing page //
    2023-01-27

Integrated Customer Engagement (ICE) has Chat, Email, Custom application, and Quality Assurance, all integrated, and aims to allow users a convenient switch over for different functionalities. ICE has been designed to offer different solutions built upon a common platform while still being independently operational. ICE aims to ensure greater Customer Engagement. Also, users can deliver customer service with integrated AI-enabled Chatbot to scale support, sales, and marketing goals through analytics, integrations, auto-distribution of chats, and email integration for an omnichannel customer experience.

  • AtomChat Landing page
    Landing page //
    2021-03-30

AtomChat is the new chat plugin that offers not only real-time text chat but also video and voice calling for your registered users. It also comes packed with features such as a customizable admin panel and a collaborative whiteboard. For more information and to learn more about this plugin do visit https://www.atomchat.com/. Add chat to your website quickly with one of our 30+ integrations then spend as much time as you like customizing the experience.

ICE Chat

Website
enterice.com
Pricing URL
Official ICE Chat Pricing
$ Details
Free Trial $45.0 / Monthly (per user)
Platforms
iOS Android Windows Linux Mac OSX
Release Date
-
Edit details

AtomChat

Website
atomchat.com
Pricing URL
Official AtomChat Pricing
$ Details
paid Free Trial $192.0 / Annually
Platforms
Wordpress PHP Shopify Drupal BuddyPress Chat Joomla Chat Peepso Chat Bubble Chat SuiteCRM SocialEngine PHP Chat Ning Chat Vanilla Forums Chat CS-Cart Chat Boonex Dolphin xenForo Chat WoltLab Suite Chat Check Website For More Integrations
Release Date
2010 June
Edit details

ICE Chat features and specs

  • Canned Response: yes
  • Geo Targeting: Yes
  • Customizable Branding: Yes
  • Offline Form: Yes

AtomChat features and specs

  • Text Chat: Yes
  • Audio / Video Call: Yes
  • File and document sharing: Yes
  • pop-up-chat: Yes
  • Notifications: Yes
  • Embed chat: Yes
  • Screen Share: Yes
  • Real-time chat language translation: Yes
  • Credit Deduction and embed a Paywall: Yes

ICE Chat videos

+ Add

ICE Demo

More videos:

AtomChat videos

+ Add

AtomChat Demo

More videos:

  • Review - Launch the Ultimate Group Chat on Your Website with AtomChat
  • Review - AtomChat [Lifetime Deal] Embed group chat features on your site to encourage user communication

Category Popularity

0-100% (relative to ICE Chat and AtomChat)

ICE Chat

AtomChat

Customer Support
53 53%
Customer Support
47% 47
Help Desk
39 39%
Help Desk
61% 61
Sales
100 100%
Sales
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using ICE Chat and AtomChat. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, AtomChat seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ICE Chat mentions (0)

We have not tracked any mentions of ICE Chat yet. Tracking of ICE Chat recommendations started around Mar 2021.

AtomChat mentions (1)

  • Wordpress chat plugin for website
    Looking for a wordpress chat plugin for my Wordpress website. Today I checked the AtomChat, as it also provides the chat plugin for a Wordpress website. Any more websites can you recommend? Source: over 1 year ago

What are some alternatives?

When comparing ICE Chat and AtomChat, you can also consider the following products

Zendesk Support Suite - Zendesk Support Suite is a tool that solves and emerges multiple tasks in one place.

iFlyChat - Real-time chat SDK & messaging API for web and mobile apps

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Prestavi - Prestavi is the easiest way for your customers, employees and vendors to follow your business processes in a step by step format.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

chatwee - Group chat app for online communities. Used wherever visitor interaction and engagement are key to the site's functioning.

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