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iAdvize VS osTicket

Compare iAdvize VS osTicket and see what are their differences

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iAdvize logo iAdvize

IAdvize is a platform that allows you to ask questions to a group of experts that will redirect you to experts in the particular field that fits your query. Read more about iAdvize.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • iAdvize Landing page
    Landing page //
    2023-05-12
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

iAdvize videos

+ Add

Discover iAdvize in 2 minutes and 14 seconds!

More videos:

osTicket videos

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What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to iAdvize and osTicket)

iAdvize

osTicket

Customer Support
14 14%
Customer Support
86% 86
Live Chat
100 100%
Live Chat
0% 0
Help Desk
6 6%
Help Desk
94% 94
CRM
100 100%
CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare iAdvize and osTicket

iAdvize Reviews

We have no reviews of iAdvize yet.
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osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

iAdvize mentions (0)

We have not tracked any mentions of iAdvize yet. Tracking of iAdvize recommendations started around Mar 2021.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
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What are some alternatives?

When comparing iAdvize and osTicket, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpForShopping - Improve your sales performance by helping users find the most suitable product for them

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drift - A messaging app that helps you grow your business.

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