Software Alternatives & Reviews

Hotels.com VS Viator

Compare Hotels.com VS Viator and see what are their differences

Hotels.com logo Hotels.com

Hotels.com is an online accommodation service that provides an interactive hotel booking experience.

Viator logo Viator

Tours, things to do, sightseeing tours, day trips and more from Viator.
  • Hotels.com Landing page
    Landing page //
    2018-10-18
  • Viator Landing page
    Landing page //
    2023-04-10

Hotels.com videos

HOTELS.COM REVIEW! DON'T USE HOTELS.COM WEBSITE Before Watching THIS VIDEO! HOTELS.COM

More videos:

  • Review - What is the best hotel booking site!? | Expedia vs. Hotels.com vs. Booking.com
  • Review - 🔴 Hotels.com Travel App Review 🔴

Viator videos

The TRM Viator Slipjoint Pocketknife: The Full Nick Shabazz Review

More videos:

  • Review - Monster Viator for Switch - Classic SNES Style RPG!
  • Review - Three Rivers Manufacturing Viator REVIEW!!!

Category Popularity

0-100% (relative to Hotels.com and Viator)
Travel
84 84%
16% 16
Online Bookings
26 26%
74% 74
Vacation Rental
100 100%
0% 0
Hotel Management Software

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotels.com and Viator

Hotels.com Reviews

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Viator Reviews

The 9 Best Travel Itinerary Apps for Booking Activites, Tours, and More
Viator comes from the same company as TripAdvisor, so you can be sure it knows everything about travel. The site offers over 200,000 things to do and is available in destinations such as London, Florence, Barcelona, Rome, New York City, and more. You can also rely on the platform to give you solid reviews, lowest prices, and even free cancellation if made at least 24 hours...

Social recommendations and mentions

Based on our record, Hotels.com seems to be a lot more popular than Viator. While we know about 525 links to Hotels.com, we've tracked only 22 mentions of Viator. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotels.com mentions (525)

  • When do you guys book accommodation?
    I use both hotels.com and also booking.com mostly for booking accomodation but its also 100% worth using trivago site to search and see if anywhere else has the same hotel cheaper (This has saved me loads in the past) its not a great site I find for searching hotels in a region, Use hotels and booking for that then use trivago to price comparison it. Source: 5 months ago
  • 16 day itinerary for a roadtrip starting in San Francisco and ending in Las Vegas
    To answer a couple of your questions, there are plenty of roadside motels near the National Parks. I usually use hotels.com or google to determine which chains are where and book directly with the hotel. Source: 5 months ago
  • Places to Stay for Bachelorette Party
    Search on hotels.com or tripadvisor or other places to find things in your price range. You might have to stay outside of Manhattan, and before you book make sure to research commute times from the potential hotels to the places you want to visit. Source: 5 months ago
  • [Help please] Hotel charged us for more than $2000 for no show, what can be done?
    I use hotels.com, because they have 'pay when you get there' hotels, that way Im not charged if I dont show. Source: 5 months ago
  • I stayed in the worst hotel in NYC.
    It's $60 a night during peak holiday for a reason. Good hotels in that area are 4 to 6 times that. Looking at the ratings on Expedia and hotels.com, yeah, it's a shit hole. Did you read the reviews before you booked? Source: 5 months ago
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Viator mentions (22)

  • Naxos to Mykonos and Delos Day Trip
    We want to do a day trip from Naxos to Mykonos and Delos. But when I looked at getyourguide.com or viator.com, all the day trips on the dates that we wanted had already been booked. Also, from what I read, these sites do not really offer tours, it is basically boat tickets to go to these islands. Source: 7 months ago
  • Mariner of the Seas- Excursion was cancelled
    We used viator.com for many of our excursions. Most of the ones you find on RCCL are available on Viator but at a lower price. Be aware you may have to arrange your own transportation but we booked our excursions with shuttle included so we didn't have to deal with Taxis/Uber. Source: 10 months ago
  • Visiting Norway in August and want to book a guided tour and a boat tour - is it okay/wise to book some we found through Trip Advisor or might we find websites for the exact guides we want to hire?
    I've never used Trip Advisor to book tours, but I have had good experiences with viator.com. Haven't used it to book anything in Norway though, but it worked well in Spain and Scotland. Source: 10 months ago
  • Benefits of using Travel Agencies
    If you are into the planning and scouring the internet and magazines for your trip, but your not sure about activities, check out viator.com they have a huge variety of activities around the world, and you can book directly through their platform. Travel agents also use their platform to help travelers make a more enriching travel experience. Source: about 1 year ago
  • First time at Aulani: Help with itinerary?
    Take a surf lesson or go snorkeling to see sea turtles (check out on viator.com). Source: about 1 year ago
View more

What are some alternatives?

When comparing Hotels.com and Viator, you can also consider the following products

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...

Cloudbeds - Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.

Agoda - Smarter hotel booking just got smarter.

VirtualConcierge - A concierge service that serves as a tool for businesses wishing to provide a progressive employee benefit that improves the productivity, recruiting power, morale and motivation of the work force.

Expedia - Save up to 60% with Expedia Mobile Exclusive hotel deals!

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!