Software Alternatives & Reviews

Heylisten VS UserEcho

Compare Heylisten VS UserEcho and see what are their differences


Hey,Listen! is an app that lets you collect ideas and feedback from your customers. They can like and comment on the ideas so you can see which features the majority of your clients want!

Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho
Heylisten Landing Page
Heylisten Landing Page

What does the app do? Hey,Listen! allows companies to get ideas and feedback from their clients in a super easy way. The clients can leave ideas, comment on them, and like them, so the company knows which ideas are the most popular among its users.

Why do we need it? You most certainly need it if you are a company that needs to quickly gather feedback from their customers/users, or find out which features/ideas are liked the most among the clients so they can be implemented first.

Who is it for? Small businesses, software developers, marketers/product managers.

What makes it stand out from the crowd? It's a super easy to set up tool (sign up, create a board, and send the link to your clients). We only focus on getting feedback from the clients.

UserEcho Landing Page
UserEcho Landing Page

Heylisten details

Categories
Customer Feedback User Feedback Realtime Feedback User Engagement
Website heylisten.app  
Pricing URL Official Heylisten Pricing  

UserEcho details

Categories
Help Desk Customer Support Customer Service
Website userecho.com  
Pricing URL Official UserEcho Pricing  

Heylisten videos

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UserEcho videos

UserEcho and min.us video review.avi

More videos:

  • - UserEcho editor extended with new features

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Reviews

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Heylisten Reviews

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UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and donโ€™t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

What are some alternatives?

When comparing Heylisten and UserEcho, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

User reviews

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