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Helpy.io VS Support Hero

Compare Helpy.io VS Support Hero and see what are their differences

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Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Support Hero logo Support Hero

Educate your customers through self-help support
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • Support Hero Landing page
    Landing page //
    2023-07-31

Category Popularity

0-100% (relative to Helpy.io and Support Hero)

Helpy.io

Support Hero

Help Desk
63 63%
Help Desk
37% 37
Customer Support
48 48%
Customer Support
52% 52
CRM
100 100%
CRM
0% 0
Software Development
0 0%
Software Development
100% 100

User comments

Share your experience with using Helpy.io and Support Hero. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

Support Hero mentions (0)

We have not tracked any mentions of Support Hero yet. Tracking of Support Hero recommendations started around Mar 2021.

What are some alternatives?

When comparing Helpy.io and Support Hero, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SkipFlag - AI knowledge base that builds itself from your communication

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

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