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Support Hero VS HelpDocs

Compare Support Hero VS HelpDocs and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Support Hero logo Support Hero

Educate your customers through self-help support

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Support Hero

Categories
  • Customer Support
  • Web Portals
  • Software Development
  • Help Desk
Website supporthero.com
Pricing URL Official Support Hero Pricing
Edit details

HelpDocs

Categories
  • Customer Support
  • Customer Service
  • Help Desk
  • Form Builder
Website helpdocs.io
Pricing URL Official HelpDocs Pricing
Edit details

Category Popularity

0-100% (relative to Support Hero and HelpDocs)

Support Hero

HelpDocs

Customer Support
30 30%
Customer Support
70% 70
Help Desk
100 100%
Help Desk
0% 0
Customer Service
0 0%
Customer Service
100% 100
Web Portals
100 100%
Web Portals
0% 0

User comments

Share your experience with using Support Hero and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Support Hero mentions (0)

We have not tracked any mentions of Support Hero yet. Tracking of Support Hero recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Support Hero and HelpDocs, you can also consider the following products

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

SkipFlag - AI knowledge base that builds itself from your communication

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

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