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We've been using Remotely for a year and never had any technical issues. Recording quality is great, and the branding functionality makes us seem more professional.
The only con is that it doesn't do live streaming yet, if you need that.
Based on our record, Remotely.fm seems to be a lot more popular than Helpy.io. While we know about 35 links to Remotely.fm, we've tracked only 2 mentions of Helpy.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago
I'm using Premiere Pro 22.1.1. The footage was recorded online using remotely.fm. I've found the distortion effect went away when I stopped using a proxy for the portrait footage. Footage is MPEG4 AAC, H.264. The portrait footage is 720x1080, the landscape footage is 1920 x 1080. If I can ask another question, what do I need to do to be able to edit this footage together in the same sequence? i.e. I guess the next... Source: 12 months ago
Hey there, I'd like to suggest Remotely to add to your platform decision. We've built it with audio drift in mind, you're guaranteed to have all tracks at same length. Source: about 1 year ago
I recorded a video conversation on podcast software (remotely.fm), it looks pixelated on playback but when I pause the frame looks perfectly crisp. One speaker is 30fps, the other is 26.61 fps. The pixelated speaker is the one at 26.61fps. Can I fix this? If so, how? This will end up in a documentary. Thanks. Source: about 1 year ago
As for what to use, I personally recommend Remotely. It's a pretty straightforward web-based recorder. They've even got some auto-mix software now that you can use for the episode. If you want to go a step beyond just auto-mixing, you should look at using something like Descript or a true DAW (Digital Audio Workstation) like Audition or Pro Tools. Source: about 1 year ago
Remotely.fm I have found to be pretty good for video plus audio. They also do just audio calls. Source: over 1 year ago
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Riverside.fm - 🎙 Easily to record remote podcasts and video interviews that look and sound like they were recorded in a professional recording studio.