Helpy.io
Zendesk
HelpScout
Freshdesk
Hiver
Front
Intercom
Zammad
NetBox
phpIPAM
RackTables
Opendcim
DCImanager
Zabbix
EasyDCIM
Gestioip
Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.
It encompasses the following aspects of network management:
IP address management (IPAM) - IP networks and addresses, VRFs, and VLANs Equipment racks - Organized by group and site Devices - Types of devices and where they are installed Connections - Network, console, and power connections among devices Virtualization - Virtual machines and clusters Data circuits - Long-haul communications circuits and providers Secrets - Encrypted storage of sensitive credentials
Helpy.io NetBoxNo Helpy.io videos yet. You could help us improve this page by suggesting one.
Based on our record, NetBox seems to be a lot more popular than Helpy.io. While we know about 21 links to NetBox, we've tracked only 2 mentions of Helpy.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago
Netbox. https://netbox.readthedocs.io/en/stable/ Your “Source of Truth” for your network. NetBox is an infrastructure resource modeling (IRM) application designed to empower network automation. Initially conceived by the network engineering team at DigitalOcean, NetBox was developed specifically to address the needs of network and infrastructure engineers. NetBox is made available as open source under the Apache... Source: about 2 years ago
Currently we are using [SnipeIT](https://snipeitapp.com/) to track our disks, hardware and machines, and [Netbox](https://netbox.readthedocs.io/en/stable/) to track physical layout and locations. Source: about 2 years ago
You might find it educational/interesting to have a look at Netbox. It's a fairly well respected piece of software that manages network hardware and configuration. Source: about 2 years ago
You could take a look at netbox . It’s a little hard to set up at first but worth it in the end IMO. Source: about 2 years ago
However I'd suggest that Netbox is the more modern and functional solution to this problem. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
phpIPAM - phpipam is an open-source web IP address management application (IPAM).
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Opendcim - a free, web based Data Center Infrastructure Management application.
