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Helpy.io VS RackTables

Compare Helpy.io VS RackTables and see what are their differences

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AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

RackTables logo RackTables

Racktables is a nifty and robust solution for datacenter and server room asset management.
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • RackTables Landing page
    Landing page //
    2021-09-23

Category Popularity

0-100% (relative to Helpy.io and RackTables)

Helpy.io

RackTables

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpy.io and RackTables

Helpy.io Reviews

We have no reviews of Helpy.io yet.
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RackTables Reviews

11 NetBox Alternatives
RackTables is a great application that is very useful and helpful for their clients in several niches like network addresses, space in racks, and much more that can explore. The most important feature this application offers is documenting hardware assets and network configuration, due to these features, this application is differentiated from other alternatives. This is a...
Source: www.justalternativeto.com
12 Open Source/Commercial Software for Data Center Infrastructure Management
RackTables is an open-source tiny tool for datacenter and server room asset management to keep track of hardware assets, network addresses, space in racks, network configuration, and much much more!
Source: www.tecmint.com

Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

RackTables mentions (0)

We have not tracked any mentions of RackTables yet. Tracking of RackTables recommendations started around Mar 2021.

What are some alternatives?

When comparing Helpy.io and RackTables, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Opendcim - a free, web based Data Center Infrastructure Management application.

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