Software Alternatives, Accelerators & Startups

Helpy.io VS Logseq

Compare Helpy.io VS Logseq and see what are their differences

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Logseq logo Logseq

Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • Logseq Landing page
    Landing page //
    2023-06-29

Helpy.io videos

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Logseq videos

Logseq - A Roam Research Alternative for Notes / PKM / To Do / Journal

More videos:

  • Review - How I use Logseq Daily - A Roam Research Alternative for Notes / PKM / To Do / Journal
  • Review - Logseq Update Video - A Roam Research Alternative for Notes / PKM / To Do / Journal

Category Popularity

0-100% (relative to Helpy.io and Logseq)
Help Desk
100 100%
0% 0
Note Taking
0 0%
100% 100
Customer Support
100 100%
0% 0
Knowledge Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpy.io and Logseq

Helpy.io Reviews

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Logseq Reviews

Supercharge Your Productivity: Three Recommended Tools for Thought
Outliners (think Workflowy, Roam, Logseq) rely on blocks and indentation for primary connections, and references to other blocks or pages for richer links. They’re optimized for capturing quick thinking.
Source: medium.com
Logseq vs Roam Research vs Obsidian: which one should you choose?
Refined user interface: Logseq offers a refined user interface that is easy to understand and pleasing to the eyes. On the other hand, Obsidian looks like a jumble of various UI elements which are hard to figure out and look daunting. Logseq wins this round for me, hands down. – The only reason to choose Obsidian’s user interface over Logseq’s is that the former is far more...
Source: medium.com
Best 5 Obsidian Alternatives
Logseq is an open-source outliner application that makes it easy to write, organize and share your thoughts and to-do lists thanks to the ability to create and edit plain-text Markdown and Org-mode files. This means that your data is locally stored and yours forever and that it can be edited with any tools supporting those formats.
Obsidian vs. Roam vs. LogSeq: Which PKM App is Right For You?
While LogSeq and Roam function very similarly, LogSeq isn’t quite as refined. There’s a lot of thought that went into Roam’s simple interface, and while we appreciate that LogSeq is trying to push things forward in specific areas (like the addition of a Journals page), it doesn’t feel quite as smooth.
Best Next-Level Note Apps for 2021
The privacy-first, open-source knowledge base allows users to visualize every note through graphs. Knowledge grows and new ideas and thoughts are connected into a “tree of ideas”. With Logseq users can organize tasks and projects with built-in workflow commands.
Source: zenkit.com

Social recommendations and mentions

Based on our record, Logseq seems to be a lot more popular than Helpy.io. While we know about 281 links to Logseq, we've tracked only 2 mentions of Helpy.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

Logseq mentions (281)

  • Enlightenmentware
    Nice! I used https://wiki.systemcrafters.net/emacs/org-roam/ for a while but switched to LogSeq (https://logseq.com/) because org-roam was buggy. I like working with LogSeq, but even after a couple of years of using it, I’m not convinced by the Zettelkasten method. Maybe I’m doing it wrong! - Source: Hacker News / 28 days ago
  • Notes on Emacs Org Mode
    Sorry, but _what exactly_ «it seems to do» from your point of view? My «second brain» now is almost 300Mb of text, pictures, sound files, PDF and other stuff. As I already mentioned, it contains tables, mathematical formulae, sheet music, cross-references, code samples, UML diagrams and graphs in Graphviz format. It is versioned, indexed by local search engine, analyzed by AI assistant and shared between many... - Source: Hacker News / 5 months ago
  • Why I Like Obsidian
    Obsidian is great. For those looking for an open source alternative (or don't want to pay the Obsidian fees for professional usage) check out Logseq: https://logseq.com/. - Source: Hacker News / 5 months ago
  • Obsidian 1.5 Desktop (Public)
    For an opensource alternative to Obsidian checkout Logseq (1). I spent a while thinking obsidian was opensource out of my own ignorance and was disappointed when I learned it was not. 1: https://logseq.com/. - Source: Hacker News / 6 months ago
  • How do you track your daily tasks?
    I use logseq to keep journal of my daily work. Source: 6 months ago
View more

What are some alternatives?

When comparing Helpy.io and Logseq, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.