Software Alternatives & Reviews

Helpy.io VS Helpwise

Compare Helpy.io VS Helpwise and see what are their differences

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Helpwise logo Helpwise

Shared inbox for your team email addresses
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • Helpwise Landing page
    Landing page //
    2023-07-27

Helpy.io videos

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Helpwise videos

Helpwise Onboarding and Review: Help Your Team Get Wise With Customer Support

More videos:

  • Review - REVIEW: Masdio Zenbox White Noise Machine, Bluetooth Speaker, Qi Wireless Charger
  • Review - Helpwise is the shared inbox solution that transforms email communication into team collaboration
  • Review - Zenescope Halloween ZenBox Revealed
  • Review - [Demo] What is Helpwise Shared Inbox?
  • Review - ZenBox Review - Samsung 860 Evo

Category Popularity

0-100% (relative to Helpy.io and Helpwise)
Help Desk
49 49%
51% 51
Customer Support
48 48%
52% 52
CRM
100 100%
0% 0
Email
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpy.io and Helpwise

Helpy.io Reviews

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Helpwise Reviews

10 BEST Outlook Alternatives in 2023
Helpwise is the email program that provides a shared email mailbox for every team member. With real-time performance tracking, you can easily manage all the mailboxes from a single dashboard.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: about 2 years ago

Helpwise mentions (0)

We have not tracked any mentions of Helpwise yet. Tracking of Helpwise recommendations started around Mar 2021.

What are some alternatives?

When comparing Helpy.io and Helpwise, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Front - multi-channel inbox service for collaborative teams

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Missive - Team communication app now supporting FB, Twitter & SMS