Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.
Email, group chat and tasks for productive teams. One app for all your internal and external communication. Work management at its best. Try it free!
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Missive is by far the best collaborative email app for small/medium teams. I've tried many of them over the years and Missive just stands out. Also their team is super responsive and push bug fixes and new features weekly.
Based on our record, Missive should be more popular than Helpy.io. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago
Another alternative that many ClickUp users rely on is Missive (https://missiveapp.com). It offers similar functionality to Front but at a more affordable price. However, let's be honest, it still revolves around converting emails into URL links within ClickUp tasks and vice versa in the email app. The aesthetics leave much to be desired, and with the updated way links are displayed in task comments or with... Source: 10 months ago
Missive is a really good email client and made us love email again. It's not cheap (they have a free version) but it's great and still cheaper than Superhuman. Source: 12 months ago
So, I am currently setting up an array of self hosted solutions for our dev team including chat, wiki, etc. The only thing missing is some sort of collaborative Team-Mail Client like Spark, Missive, Front and the sorts. Source: over 1 year ago
Amen to that. We reached $2M ARR as 3 engineers at Missive [1]. As the CTO, I can tell life wouldn’t quite be the same without the ability to save the day in the production console at the speed of light. [1] https://missiveapp.com/. - Source: Hacker News / over 1 year ago
I love Streak for singleplayer but prefer Missive or Front for collaboration. It would be awesome if someone can turn Gmail into a collaboration hub like https://missiveapp.com/ or Front with this SDK. - Source: Hacker News / over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Front - The platform for exceptional customer service at scale.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Loop Email - Emailing for teams: Organize your Inbox into channels 💌