Software Alternatives & Reviews

HelpSpace VS Userlist

Compare HelpSpace VS Userlist and see what are their differences

HelpSpace logo HelpSpace

The team inbox with super powers

Userlist logo Userlist

Userlist is an email marketing tool tailored to your SaaS needs. You'll find behavior-based campaigns, segmentation, and full support for company accounts. Userlist is perfect for SaaS marketing, user onboarding, and lifecycle email.
  • HelpSpace Landing page
    Landing page //
    2023-10-03

A well-rounded customer service tool that you and your customers will love! Benefit from team inbox, task management, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.

  • Userlist Landing page
    Landing page //
    2023-05-12

Userlist

$ Details
paid Free Trial $99.0 / Monthly
Platforms
Browser REST API Segment Ruby JavaScript PHP
Release Date
2019 August

HelpSpace videos

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Userlist videos

Userlist 2-Minute Product Tour

Category Popularity

0-100% (relative to HelpSpace and Userlist)
CRM
61 61%
39% 39
Customer Support
65 65%
35% 35
Help Desk
100 100%
0% 0
User Onboarding And Engagement

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSpace and Userlist

HelpSpace Reviews

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Userlist Reviews

15 best user onboarding software you need to try in 2023
With Userlist you can create sophisticated email marketing strategies, in-app messages, and behavior-based campaigns. It will segment your customer base and let you track progress with each lead. You can maintain multiple mailing lists, then time and trigger one-off messages. This is one of the most sales-focused tools we’ve reviewed, and with corporate clients in mind, it...
15 Mailchimp Alternatives for SaaS Companies
Userlist's basic plan starts at $99 per month which includes up to 5,000 users. Want to learn more? See what else makes Userlist the best Mailchimp alternative, or start a free trial here.
Source: userlist.com

Social recommendations and mentions

Based on our record, Userlist seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpSpace mentions (0)

We have not tracked any mentions of HelpSpace yet. Tracking of HelpSpace recommendations started around Mar 2021.

Userlist mentions (8)

  • Would you use this? (Email automation for SaaS)
    My first thought is that Userlist is already doing email automation for B2B SaaS, so what makes you different, my brave incumbent? Are you targeting a more niche audience than Userlist? Are you solving a problem they aren't? Source: 11 months ago
  • Help me get out of stack hell
    - As far as integrating 3rd party APIs: Like most things in software, the answer is "it depends". For example, we're using contentful as the CMS for article pages on our site - for now, that implementation is fairly straightforward, and just added into the next.js package in our turborepo. We're using several external APIs for other things, including Userlist, and Stripe (probably-not-needed disclaimer: I used to... Source: about 1 year ago
  • Email automation
    Userlist (https://userlist.com/) is specifically built for SaaS automation and handling billing lifecycle-type efforts. Source: about 1 year ago
  • Alternatives to Intercom's Series capability
    My vote goes more to userlist.com, but depending I guess on how you collect the data. Source: over 1 year ago
  • Create custom connection between Zapier and Segment?
    I want to use Zapier to sync data from other sources (like Userlist) into Segment. Has anyone done this before and can give some insight as to how difficult this is, and what would be the best place to find someone who can develop such a connection? Source: over 1 year ago
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What are some alternatives?

When comparing HelpSpace and Userlist, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Airchat - A better alternative to Drift chatbots. Finally! 🤖

Customer.io - We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users

Drift - A messaging app that helps you grow your business.

Papercups - Open source live customer chat

OmniChat by Freshchat - Engage, sell, and support from anywhere