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HelpSpace VS Papercups

Compare HelpSpace VS Papercups and see what are their differences

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HelpSpace logo HelpSpace

The team inbox with super powers

Papercups logo Papercups

Open source live customer chat
  • HelpSpace Landing page
    Landing page //
    2023-10-03

A well-rounded customer service tool that you and your customers will love! Benefit from team inbox, task management, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.

  • Papercups Landing page
    Landing page //
    2022-02-06

Category Popularity

0-100% (relative to HelpSpace and Papercups)

HelpSpace

Papercups

Customer Support
61 61%
Customer Support
39% 39
CRM
72 72%
CRM
28% 28
Help Desk
69 69%
Help Desk
31% 31
Productivity
100 100%
Productivity
0% 0

User comments

Share your experience with using HelpSpace and Papercups. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Papercups seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpSpace mentions (0)

We have not tracked any mentions of HelpSpace yet. Tracking of HelpSpace recommendations started around Mar 2021.

Papercups mentions (8)

  • Adding live chat support for Flutter Web
    I'd give https://papercups.io a try, they have a native flutter chat widget (last I checked the only live support native flutter package). Source: about 1 year ago
  • AMA – My bootstrapped Notion-2-Help Center SaaS just hit 3000 MRR allowing me to going full-time indie
    HelpKit does have a widget that you can embed on your own site. HelpKit itself has a built in email contact integration. If you want a live chat widget with HelpKit, the widget allows you to hook up one of many live chat providers… One of them called Papercups is actually fully free to use such as Tawk + more privacy friendly :). Source: almost 2 years ago
  • If a web site need an chat option as a feature
    If chat means just "customer should be able to chat directly with our employees" for you, then something like chatwoot or papercups should do the job. Basically just a chat widget you can drop into your site where customers can message you. Source: about 2 years ago
  • Ask HN: Which open source versions of SaaS would you like to see?
    No affiliation, but have you looked at https://papercups.io/ ? They are also OSS: https://github.com/papercups-io/papercups. - Source: Hacker News / over 2 years ago
  • What is the most expensive SaaS you spend on at your company?
    Yeah, it's kinda crazy. I'm considering just inhousing to https://papercups.io/ and save a bunch of money each month. Source: almost 3 years ago
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What are some alternatives?

When comparing HelpSpace and Papercups, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Airchat - A better alternative to Drift chatbots. Finally! 🤖

Drift - A messaging app that helps you grow your business.

Crisp Chat - Multi-channel customer support software

OmniChat by Freshchat - Engage, sell, and support from anywhere

Actions from Slack - Turn Slack messages into tickets, issues, tasks, and more.

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