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HelpSite VS ShepherdJS

Compare HelpSite VS ShepherdJS and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpSite logo HelpSite

HelpSite is a simple service to help your setup the perfect support centre or help site.

ShepherdJS logo ShepherdJS

Guide your users through a tour of your app.
  • HelpSite Landing page
    Landing page //
    2021-10-08
  • ShepherdJS Landing page
    Landing page //
    2023-08-29

Category Popularity

0-100% (relative to HelpSite and ShepherdJS)

HelpSite

ShepherdJS

Customer Support
100 100%
Customer Support
0% 0
User Engagement
0 0%
User Engagement
100% 100
CRM
100 100%
CRM
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSite and ShepherdJS

HelpSite Reviews

We have no reviews of HelpSite yet.
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ShepherdJS Reviews

8 Best Usetiful Alternatives and Competitors That Are More Professional
Shepherd.js is not a fully developed 3rd party tool like most of the other alternatives that I listed. It is an open-source library to make it easier to create simple product tours.
Source: userguiding.com

Social recommendations and mentions

Based on our record, ShepherdJS seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpSite mentions (0)

We have not tracked any mentions of HelpSite yet. Tracking of HelpSite recommendations started around Mar 2021.

ShepherdJS mentions (8)

  • Guided Tours Solution for Your Web Application
    Shepherd is a powerful and customizable open source JavaScript library for creating interactive tours and onboarding experiences in web applications. It uses another open source library Floating UI to render the dialog tours. It offers a simple setup process, dynamic content support, the ability to create custom actions and events, and theming and styling too. More importantly, it is responsive too and never goes... - Source: dev.to / about 2 months ago
  • Reddit: Help us design more content to onboard users
    Using/building something like this would go a long way (https://shepherdjs.dev/) and could also have the benefit of keeping the tours in parity with the current L2 UI. Source: about 1 year ago
  • What is the UX term for those pop-up boxes which helps users with their first few tasks after finishing onboarding?
    We’ve called them Product Tours https://shepherdjs.dev is good. Source: over 1 year ago
  • How do you call a website „mask“
    Shepard is one such library for this https://shepherdjs.dev/. Source: over 1 year ago
  • How can I get that type of effect ? Im using bootstrap modal for dialog but need help on right nav effect
    If you're talking about the highlighted menu part, then I'd advise looking into some ready-made solutions, like https://introjs.com/ or https://shepherdjs.dev/. Source: about 2 years ago
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What are some alternatives?

When comparing HelpSite and ShepherdJS, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Intro.js - Simple Javascript framework for adding screen tips

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

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