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HelpSite VS Document360

Compare HelpSite VS Document360 and see what are their differences


HelpSite is a simple service to help your setup the perfect support centre or help site.

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
HelpSite Landing Page
HelpSite Landing Page
Document360 Landing Page
Document360 Landing Page

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

HelpSite details

Categories
CRM Customer Iteraction Help Desk
Website helpsite.com  
Pricing URL-
Details $-
Platforms
-
Release Date-

Document360 details

Categories
Document Management Document Management System Knowledge Management Knowledge Base Internal Knowledgebase Knowledge Sharing
Website document360.com  
Pricing URL Official Document360 Pricing  
Details $paid Free Trial $59.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date2018-07-01

Document360 Pricing
Document360 Pricing Screenshot

HelpSite videos

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Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • - Freshworks Customer Story β€” Document360
  • - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSite and Document360

HelpSite Reviews

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Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledgebase
    πŸ‘ Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: ZenDesk
    πŸ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

What are some alternatives?

When comparing HelpSite and Document360, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

User reviews

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