Software Alternatives, Accelerators & Startups

Helpshift VS Socket.io

Compare Helpshift VS Socket.io and see what are their differences

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Socket.io logo Socket.io

Realtime application framework (Node.JS server)
  • Helpshift Landing page
    Landing page //
    2023-10-16
  • Socket.io Landing page
    Landing page //
    2023-10-21

Helpshift videos

Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

Socket.io videos

Review And Demonstration - Socket.io - Antiumadam

More videos:

  • Review - Modern Day CMS - Part #3 - Code Review: The Backend - NodeJS, Socket.io and Passport Authentication.
  • Review - 🎆| Adding new features to isitnewyearsday.com | Node.js, Express, Socket.io and Vue.js

Category Popularity

0-100% (relative to Helpshift and Socket.io)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Mobile Push Messaging
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpshift and Socket.io

Helpshift Reviews

We have no reviews of Helpshift yet.
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Socket.io Reviews

Top 10 Best Node. Js Frameworks to Improve Web Development
It is a web-socket composition that is accessed by different languages of programming. Socket.io in NodeJS allows creating web socket applications such as score tickers, chatbots, dashboard APIs, including others. Moreover, it has significant benefits over the general Node.js frameworks.
Top Node.js Frameworks To Use In 2021
Socket.io is a Javascript framework used to construct real-time apps and facilitate two-way communication between the client-side and servers. It uses functional reactive programming. You can construct applications with WebSocket development requirements with this library framework. For instance, messaging apps like Whatsapp continuously run to update live and refresh...
Top 14 Node.JS Frameworks: Which Will Rule in 2020?
In Node.js, Socket.io allows building web socket apps such as dashboard APIs, score tickets, chatbots, and others. It has great benefits over the regular Node.JS web app frameworks.

Social recommendations and mentions

Based on our record, Socket.io seems to be more popular. It has been mentiond 719 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpshift mentions (0)

We have not tracked any mentions of Helpshift yet. Tracking of Helpshift recommendations started around Mar 2021.

Socket.io mentions (719)

  • WebSockets
    There are various libraries that let you create a ws server (similar to how express lets you create an HTTP server) Https://www.npmjs.com/package/websocket Https://github.com/websockets/ws Https://socket.io/. - Source: dev.to / 1 day ago
  • Create a Chat with Laravel and Socket.io
    Previously we created a chat with pusher. But this time we are going to do it with Socket.io. Socket.io is a NodeJS library. With it we can create our own servers. This is cheaper than using pusher server and we have more control on the code. - Source: dev.to / 10 days ago
  • Building a GitHub activity feed with Node.js and Socket.io
    The first is the script tag in the head of our HTML document that loads the Socket.IO client library. This script tag includes the Socket.IO client library that will communicate with our socket.io server from the code above. - Source: dev.to / 28 days ago
  • Mastering Microservices: A Hands-On Tutorial with Node.js, RabbitMQ, Nginx, and Docker
    Before diving into this tutorial, if you find microservices mysterious, check out my previous article for a detailed explanation. In this hands-on tutorial, we'll build a real-time chat server using Node.js, Socket.io, RabbitMQ, and Docker. Get ready for a practical journey into the world of microservices! Let's begin. - Source: dev.to / 3 months ago
  • WebSockets Unlocked: Mastering the Art of Real-Time Communication
    Now we will be implementing socket logic using socket.io for building websockets. This library provides an abstraction layer on top of WebSockets, simplifying the process of creating real-time applications. For better maintainability, it is recommended to create a separate file for socket calls. To do this, navigate to the src folder, create a folder named services, and inside it, create a file named socket.ts... - Source: dev.to / 4 months ago
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What are some alternatives?

When comparing Helpshift and Socket.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pusher - Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SignalR - SignalR is a server-side software system designed for writing scalable Internet applications, notably web servers.