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HelpScout VS Zenkit

Compare HelpScout VS Zenkit and see what are their differences

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  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Zenkit logo Zenkit

Zenkit is the home you always wanted for your ideas, your projects, your business.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Zenkit Landing page
    Landing page //
    2019-10-24

Use the right tools for the job

Different tools suit different tasks, just like different people feel comfortable with different tools. Whether you're scheduling meetings, tracking your project's progress, brainstorming new design ideas, or crunching numbers, there's a view for you.

Choose Your Solution

Task management, project management, ERP, CRM, help desks, support and ticket systems, personal planning, HR and recruitment - whatever you need, we've got it covered. We work together with industry experts in their fields to offer you all-in-one solutions and starting points for your own solutions.

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Zenkit videos

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Zenkit: Project Management | Full Review

More videos:

  • Review - Zenkit Revisited | Full Review
  • Review - Zenkit adds Wiki View

Category Popularity

0-100% (relative to HelpScout and Zenkit)

HelpScout

Zenkit

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using HelpScout and Zenkit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Zenkit

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Zenkit Reviews

  1. Hard to get used to, but very productive afterwards

    Moving to this platform took time, but now i admit, that i work easier.

    🏁 Competitors: Asana
    👍 Pros:    Easy integration|Intuitive|Fast support
    👎 Cons:    User experiance
  2. Task manager and crm

    Recently started using it and i am very happy with results.

    🏁 Competitors: Trello, Todoist
    👍 Pros:    Fast|Fast ui|Easy to use|Easy user interface
  3. Great Crm alternative and DB

    Very fast and reliable. Amazing inapp experience

    🏁 Competitors: Wunderlist, Asana, Trello
    👍 Pros:    Subtasks|Task trees
The Top 9 Alternatives To Monday.com
Zenkit’s main point of difference compared to Monday.com is the large number of alternative views available in the app. For example Zenkit supports list views, kanban boards, tables, mindmaps and a calendar view. This degree of flexibility means that Zenkit is an ideal alternative to Monday.com for teams who don’t want to be constrained to viewing tasks just one way.
Source: blog.taskpigeon.co

Social recommendations and mentions

Based on our record, Zenkit should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Zenkit mentions (4)

  • Very specific needs - been shopping CRM software way too long.
    If you're looking for a flexible tool, actually a flexible connected suite of tools, I vividly encourage you to test our solution: Zenkit Suite. You'll find all you need in here; https://zenkit.com/. Source: almost 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Zenkit.com — Project management and collaboration tool. Free for up to 5 members, 5 GB attachments. - Source: dev.to / almost 3 years ago
  • What is a app that you stumbled across that has made your life easier? Also what is it used for?
    Zenkit Todo for project management. I use it for organizing my todos at work as well as for private stuff (e.g. When we moved to a new appartement). It's very simple and intuitive but at the same highly customizable and flexible. Https://zenkit.com/. Source: about 3 years ago
  • Suggestions on how to track personal "todo" items for solo projects, as well as wider "todo" items for team projects ?
    I use Zenkit and love it because it's very flexible. The basic plan is free. Https://zenkit.com/. Source: about 3 years ago

What are some alternatives?

When comparing HelpScout and Zenkit, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Todoist - Todoist is a to-do list that helps you get organized, at work and in life.

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